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  • Facebook Community Chats Shut Down - What's The Best Alternative?

    Richard M

    Richard M

    @richard
    Updated: Sep 9, 2025
    Views: 17

    Facebook has shut down Community Chats, leaving thousands of group admins and members without one of the only real-time tools inside Groups.

    As of today, no new chats can be created. Old ones are already read-only and will soon vanish. Honestly, it feels disappointing. For many of us, Chats were where people dropped quick updates, asked small questions, or solved problems in minutes. That part of community life is suddenly gone. So the real question is: what’s the better alternative for our Facebook Groups?

    I’d love to hear from fellow admins. Are you still planning to rely on Facebook? To me, the service has gone from bad to worse. First engagement dropped, now this.

    Just a reminder to all community builders: you don’t really own a Facebook Group. These platforms can kill features anytime without thinking twice about the people who depend on them.

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  • Kaustubh Katdare

    @kaustubh-katdare • 6h

    Hey Richard - I get the frustration. Community Chats were shut down on August 29, 2025. It's just another example of how little these platforms care for their users. I've spoken with many FB Group owners. Some of them used the chats frequently; but many didn't. I think FB must have had lot of data to decide that Chat's isn't worth continuing.

    Right now, there are few options. Either move your group to WhatsApp (but most people will have privacy concerns). Or simply rely on FB messenger to initiate chats.

    Alternatively, you can migrate your FB Group to Jatra. We are already working on real-time chat feature (with SEO benefits) for our customers. It should be ready within weeks.

    Feel free to schedule a call at your convenient time.

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