Unpopular opinion: your SaaS community shouldn't be a support forum
I build community software, so this might sound strange coming from me. Don't build your SaaS community around support. AI already answers "how do I reset my API key" better...
jatra.club
How to Build a B2B SaaS Customer Community
How to build a customer community for B2B SaaS: pick a micro niche, seed it, invite customers in batches, and bring feedback, roadmap and jobs inside.