XenForo Vs. Discourse - which forum software is better to host a small community? I wish to know the main differences between these platforms. Also, how should I pitch Jatra...
n our community, members often post discussions with titles like “Need help!” or “Quick question.” These aren’t very helpful for others browsing or searching later. So I usually rewrite them...
My team and I are looking to build a customer community. We are exploring a few high-level examples but I’d love to hear from others who’ve done this before. How...
We are in the early stages of building our online community. The CMO has asked me to create a Community Charter. I am not really sure what’s expected. Can someone...
I’m tasked to build a community for a SaaS company based out of Palo Alto. It’s a startup that builds AI agents that do marketing automation, social media management and...
How do you write a mission statement for community that attracts the right type of people? Our marketing team is defining the ICP for our community and has tasked me...
Hi! I’m looking to create a community content calendar. Right now, the content I create is random and I choose topics based on the current trends. The problem is that...
I’m transitioning from social media management role to community building. I’ve enrolled in the Community Building Basics course from Udemy. I wish to know from the community professionals - what’s...
Share your best tactic to ensure success of your online community and boost engagement? Do you focus only on high-value members and cater to their needs or there’s something else...
Recently came across the term “community of practice” in an article and I’m trying to get a clear picture of what it really means. I know it involves people who...
Hi team! I’m new to Jatra - joined after a friend recommended this space. I’ve spent the last 7 years as a social media manager, focused on content creation, follower...
What are the top 3, most important KPIs that you should track as a community manager? I want to cut all the fluff and focus on just 3 performance indicators...
Our community has grown fast over the last few months. While that’s exciting, it’s also brought challenges - especially dealing with trolls and rising negativity.The tricky part? Some of our...
I have seen lots of articles mentioning the value of having an online community, but nobody clearly explains how to calculate the actual return on investment (ROI). Kaustubh mentioned on...
My team and I are exploring options for launching a dedicated online community for a skincare brand in the UK. I have looked at platforms like Circle, Discourse, Slack and...