Discussions

Member • 3h

How to write a community mission statement?

How do you write a mission statement for community that attracts the right type of people? Our marketing team is defining the ICP for our community and has tasked me...

1

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Paula Derrenger

Member • 1d

How to create a community content calendar?

Hi! I’m looking to create a community content calendar. Right now, the content I create is random and I choose topics based on the current trends. The problem is that...

2

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Emma Goel

Member • 1d

What's the definition of community building?

I’m transitioning from social media management role to community building. I’ve enrolled in the Community Building Basics course from Udemy. I wish to know from the community professionals - what’s...

3

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Emma Goel

Member • 2d

What's your best tactic for community success and engagement?

Share your best tactic to ensure success of your online community and boost engagement? Do you focus only on high-value members and cater to their needs or there’s something else...

3

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Paul Mills

Member • 2d

What is a community of practice (CoP)?

Recently came across the term “community of practice” in an article and I’m trying to get a clear picture of what it really means. I know it involves people who...

4

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Emma Goel

Member • 2d

Is Community Building a Skill?

Hi team! I’m new to Jatra - joined after a friend recommended this space. I’ve spent the last 7 years as a social media manager, focused on content creation, follower...

3

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Thomas Browne

Member • 4d

What are the top 3 most important KPIs to track community health?

What are the top 3, most important KPIs that you should track as a community manager? I want to cut all the fluff and focus on just 3 performance indicators...

2

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Thomas Browne

Member • 5d

How should I deal with trolls and negativity in my community?

Our community has grown fast over the last few months. While that’s exciting, it’s also brought challenges - especially dealing with trolls and rising negativity.The tricky part? Some of our...

2

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Jennifer R

Member • 6d

How to Calculate the ROI of Online Community?

I have seen lots of articles mentioning the value of having an online community, but nobody clearly explains how to calculate the actual return on investment (ROI). Kaustubh mentioned on...

3

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Alex Novak

Member • 1w

How much does an online community platform typically cost?

My team and I are exploring options for launching a dedicated online community for a skincare brand in the UK. I have looked at platforms like Circle, Discourse, Slack and...

4

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Paula Derrenger

Member • 1w

What is the first step of starting an online community?

The hardest part of the community building journey is the first step. I’m thinking of starting a new online community, but not sure where to begin. I have a clear...

3

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Paula Derrenger

Member • 2d

Will AI Replace Community Manager Jobs?

I was chatting with a colleague the other day about how AI is creeping into almost every part of our work. No one I know writes email without consulting ChatGPT....

3

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Paula Derrenger

Member • 6d

Should your community have a casual chat or off-topic discussion channel?

Curious to hear thoughts on adding an off-topic, casual chat channel in your community. Do you think it helps improve engagement and conversations among community members?I ask because in one...

1

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Rohit Kapoor

Member • 5d

What is the difference between community building and management?

I’ve been thinking a lot about the terms we use in our field. What’s the real difference between Community Building and Community Management? Is one strategic and the other operational?...

3

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Rohit Kapoor

Member • 1w

What are the different types of online communities?

I believe this is the right community to ask my questions. I wish to learn about different types of online communities. How do they differentiate from each other in terms...

2

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