Community Discussions and QnA

A good community welcome message has three parts: a warm greeting, community introduction and tips for members to get involved. Whenever a new community is created on Jatra, we automatically...

I recently had a chat with a Khoros customer who's looking to migrate community to some other platform (not Jatra 😔 ). I asked them what were the problems they...

I think community platform evaluation follows a typical path: either you book a call with the vendor and then they show you all the features their platform has. I've evaluated...

A few days ago, I turned the feedback and feature requests channel from public to private. A few weeks before that, I made the 'official support' channel private as well....

What is the best way to optimise existing community content so that it appears in Google AI overviews and AI citations?

Forums often receive duplicate questions or requests that have been answered multiple times. I wish to know how do our fellow community owners handle the problem of duplicate content in...

I've been thinking - what's the best way to keep customer data private and yet allow access to multiple stakeholders - while keeping everything in the community. I think this...

Hello everyone! I am student researching on evolution online community software. I have come across vBulletin frequently in my readings. It is a popular forum tool. I'd love to know:...

I’ve been testing Discourse and Flarum for a new community project for a local group. Both are solid open source forum platforms, but take different approaches to community building. Discourse...

I've been thinking about this lately and figured I'd ask people who've actually done it. How do you get a new community going when there are only a handful of...

What exactly does a community manager do every day? I've noticed that a lot of startups and even big companies hire community managers, but their job descriptions often feel vague...

The simplest trick I learned to boost community engagement was to stop answering questions. When a new member posts a question, be the first one to respond. Just don't answer...

Hi everyone, I'm in the process of creating a WhatsApp Community for digital marketers in my city. I'm trying to figure out the best way to: Create and structure the...

Hi, I'm new to this space. What is the best way to know which forum software are we running? Can you look into the html source code of the community?...

Most common problem online communities face is - new members join, but do not post. They just read a few posts, some like content and then never return. I faced...

I am looking for tips and suggestions to grow a telegram channel. I work for a startup in the B2C space; and our founders want us to have a community...

I need to decide whether to build our community on Facebook Group or a dedicated community platform like Jatra, Discord or Circle. I am inclined towards Facebook Group because most...

Facebook has shut down Community Chats, leaving thousands of group admins and members without one of the only real-time tools inside Groups. As of today, no new chats can be...