How do you write a mission statement for community that attracts the right type of people? Our marketing team is defining the ICP for our community and has tasked me...
Hi! I’m looking to create a community content calendar. Right now, the content I create is random and I choose topics based on the current trends. The problem is that...
I’m transitioning from social media management role to community building. I’ve enrolled in the Community Building Basics course from Udemy. I wish to know from the community professionals - what’s...
Share your best tactic to ensure success of your online community and boost engagement? Do you focus only on high-value members and cater to their needs or there’s something else...
Recently came across the term “community of practice” in an article and I’m trying to get a clear picture of what it really means. I know it involves people who...
Hi team! I’m new to Jatra - joined after a friend recommended this space. I’ve spent the last 7 years as a social media manager, focused on content creation, follower...
What are the top 3, most important KPIs that you should track as a community manager? I want to cut all the fluff and focus on just 3 performance indicators...
Our community has grown fast over the last few months. While that’s exciting, it’s also brought challenges - especially dealing with trolls and rising negativity.The tricky part? Some of our...
I have seen lots of articles mentioning the value of having an online community, but nobody clearly explains how to calculate the actual return on investment (ROI). Kaustubh mentioned on...
My team and I are exploring options for launching a dedicated online community for a skincare brand in the UK. I have looked at platforms like Circle, Discourse, Slack and...
The hardest part of the community building journey is the first step. I’m thinking of starting a new online community, but not sure where to begin. I have a clear...
I was chatting with a colleague the other day about how AI is creeping into almost every part of our work. No one I know writes email without consulting ChatGPT....
Curious to hear thoughts on adding an off-topic, casual chat channel in your community. Do you think it helps improve engagement and conversations among community members?I ask because in one...
I’ve been thinking a lot about the terms we use in our field. What’s the real difference between Community Building and Community Management? Is one strategic and the other operational?...
I believe this is the right community to ask my questions. I wish to learn about different types of online communities. How do they differentiate from each other in terms...