Discussions

@angela-williams • 17h

What are the best job boards to hire community managers?

Looking for job boards or platforms where community managers hang out. We are looking to expand our community team and onboard a junior community manager. This role reports directly to...

2

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Paula Derrenger

@paulad • 6d

How do you manage self-promotion in your community?

Hi team! We are running into a real challenge with self-promotion in our community. Whenever a new member shares a promo post, we usually take it down within minutes and...

3

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Richard M

@richard • 6d

How do you measure user retention in your community?

What KPIs or metrics do you track to measure user retention in your community?We’re building a SaaS community and leadership wants us to share retention numbers at the next all-hands....

3

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Kaustubh Katdare

@kaustubh-katdare • 2d

Is Community Building a Lucrative Career in 2026?

I recently visited a college to talk about community building as a career option. Graduating students asked several questions. They mostly wanted to know about the opportunities for community builders...

4

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Richard M

@richard • 1w

Facebook Community Chats Shut Down - What's The Best Alternative?

Facebook has shut down Community Chats, leaving thousands of group admins and members without one of the only real-time tools inside Groups.As of today, no new chats can be created....

3

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Rahul Roy

@rahulroy • 2w

Community Vanity Metrics 🔥 - Pretend Growth Like a Boss

I’m a little lost. My company’s leadership and marketing team is so obsessed with vanity metrics that they want to pretend everything’s awesome.Every month, I report:Total members: Yeah, spam bots...

3

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Paula Derrenger

@paulad • 1mo

Thoughts on Using WhatsApp for Professional Communities?

I’d love to hear your thoughts on using WhatsApp as a community platform for building a professional community. I’ve recently joined a few WhatsApp based communities; but I’m not convinced...

2

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Sara

@butterfly-sara • 1mo

How do you design community badges that motivate members?

Hi team! I’ve been asked to design community badges for our platform. I first tried using ChatGPT and AI tools, but the results felt too generic 😕 . I’d love...

3

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Natasha Jain

@iNatasha • 1mo

What Is Hyper-Personalization in Community Management and Why Does It Matter?

I’ve been reading a lot about hyper-personalization in the community management; and wanted to hear your perspective. The way I understand - hyper personalization is about using AI and analyzing...

3

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Natasha Jain

@iNatasha • 1mo

Let's Talk about Impact of AI on Community Management

Hey all! I’m new to community management. I’ve a background in IT but I’m leaning towards community building. I’d like to discuss how AI will affect community management and how...

3

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Paula Derrenger

@paulad • 1mo

What is the hardest thing about building a community?

I’ve been thinking a lot about community building these days and going into a rabbit hole about what makes a successful community. I’ve asked this question in other forums and...

5

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Kaustubh Katdare

@kaustubh-katdare • 2mos

Why Are Open, Niche Communities Becoming More Popular?

Does the future belong to open, niche communities? One of the community managers of a Slack Group (a closed community) asked this question and the replies were wild. I thought...

4

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Megan Miller

@meganm • 2mos

Should we hire a community manager for a small community?

We’re launching a niche customer community for our early-stage SaaS product and need help deciding: should we hire a full-time community manager at this stage?Our team is small, and we’ve...

2

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Megan Miller

@meganm • 2mos

How do you revive a quiet Slack group? Feeling stuck with low engagement.

I’m Megan, and I run a small Slack community of UX designers working remotely. Lately, I’m feeling pretty concerned because engagement has dropped off. New designers join, introduce themselves once,...

2

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Rohit Kapoor

@rohit • 3mos

Social Media Following Vs. Community - Similarity and Differences?

It’s common to see people refer their social media following as ‘community’. I think there’s a difference. I’d love to hear from you - the community experts.

2

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