Suggest a better alternative to Slack for our customer community

Steve Miller

Steve Miller

@1SciMAi
Updated: Oct 27, 2024
Views: 1.6K

I am working on a stealth mode B2B startup and looking to start a community. Slack is our obvious choice because most of our customers already have it on their mobiles and desktops. I think getting new members to join our community will be easy.

However, a part of me says Slack is not a community platform. I like the UI/UX and overall chats and it’s a great tool. There is one big problem with Slack though.

It is difficult to build engagement. In my previous startup, I tried to build a community on Slack and it was easy for us to get new members. However, we could never get people to engage in meaningful conversations.

I am looking at Jatra as a Slack alternative. Open to suggestions. Thank you!

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  • Ambarish Ganesh

    Ambarish Ganesh

    @ambarish • Oct 22, 2024

    I'm a big fan of Slack - but only if it's used as a communications tool. Won't recommend it for someone trying to build a community.

    Following this thread for your recommendations.

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