What’s the difference between reactive and proactive moderation?
I’m trying to understand the difference between reactive and proactive moderation styles. I’ve got an upcoming interview for a community manager role, and this seems to be one of those questions that interviewers love to ask.
I do have some experience with community moderation, but honestly, I’ve never really thought about it in terms of “reactive” vs “proactive.” So I’d love to hear how others think about it, and maybe learn from your real-world examples.
Would really appreciate any insights or tips you can share.
P.S. I’m new to Jatra. Hope this is the right place to post a question like this. If not, feel free to guide me!