Jatra Community
Jatra Community

  • I am excited to announce the latest addition to the Jatra’s ever-growing feature set: A user-feedback collection tool integrated within your Jatra-powered community.

    What does it help you do?

    Feedback collection is especially useful for businesses that want to collect feedback directly from their users. It’s 10x better than using forms, surveys, emails or spreadsheets to collect and manage user feedback.

    With Jatra, you can now create a ‘Feedback’ channel with ‘feedback’ post-type. Your members can then request the features they want, or bugs they’ve discovered, improvements they want in your product / service or simply share praise for your community or software.

    Here’s how it looks -

    User Feedback Tool - Integrated Within the Community

    Following types of feedback are supported:

    • General

    • Bug

    • Improvement

    • Feature Request

    • Compliment

    The admins can also keep the ‘status’ of the feedback up to date; and let the members know the action being taken on the feedback by choosing between following options:

    • New (Default)

    • Reviewing

    • Planned

    • Building

    • Released

    • Rejected

    User Feedback Tool Replaces Costly Software

    This simple feedback tool will replace lot of costly software that you’ll otherwise have to use to collect feedback.

    We are constantly improving it. Let us know if you experience any bug, have a suggestion for improvement.

    We are always looking to improve Jatra and rely on your feedback. Thank you!

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  • Thomas Browne

    Member • 1mo

    Does this make Jatra an alternative to Canny, Upvoty and other similar feedback tools? This is very interesting!

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  • Kaustubh Katdare

    Community Administrator • 1mo

    Yes, Jatra's Feedback post-type makes it a worthy alternative to Canny, Upvoty, Nolt, UserVoice, ProductBoard and others. The key thing here is that Jatra's feedback tool is natively integrated with the community - which no other tool offers.

    Jatra allows you to get feedback directly from users of your community; instead of having to install, maintain and pay for a dedicated tool.

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  • saandeep sreerambatla

    Member • 1mo

    @Kaustubh Katdare i dont know if mentions are working.. Secondly @bug when you click on the new on top right corner it doesnt work when we are in the user profile page. If you think this is not the rite place to put this , delete this and may be start a thread or discussion mentioning bugs please?

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  • Kaustubh Katdare

    Community Administrator • 1mo

    Saandeep - @mentions is a requested feature; and we are considering it.

    You reported a bug - should be a new 'feedback'? Can you please try adding it as a 'feedback' so that we can keep track of it?

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  • saandeep sreerambatla

    Member • 2w

    Done..

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