Thomas Browne

What are the top 3, most important KPIs that you should track as a community manager? I want to cut all the fluff and focus on just 3 performance indicators...

Any update on this, please?

Community building is about sharing the common vision of your community and attracting the right audience. Community management is about ensuring that the community adheres to the rules and guidelines...

Impressive! Curious to know how do you decide between Article and NewsArticle structured data?

I think this feature is most suited for software or SaaS companies that need product feedback.

Our community has grown fast over the last few months. While that’s exciting, it’s also brought challenges - especially dealing with trolls and rising negativity.The tricky part? Some of our...

Excellent! Love your take on community SEO, Kaustubh. I have built community on Telegram and realized that closed communities are harder to scale. Exposing authentic user-generated content to search engines...

Thanks. Do you plan to add more fields and ability to add new user directly from the settings section?

Oh, yes please! I want the ability to schedule announcements and articles. Can't wait for this feature.

On our community, we don't restrict any bot from crawling our site. Frankly, it's foolish to prevent LLMs from crawling and indexing your content. I firmly believe that the LLMs...