Steven Way

I like the idea of aligning community with business KPIs. I'd appreciate it if you could provide a detailed example. What KPIs could we associate with the community?

My team and I are looking to build a customer community. We are exploring a few high-level examples but I’d love to hear from others who’ve done this before. How...

Really love the way feedback posts are displayed along with post status and voting facility.

I am not a customer of Jatra yet; but we are seriously considering migrating our Slack community to Jatra. We would love to have the ability to schedule posts on...

We have a customer support community. We get notified as soon as a new question is posted on Slack. Our average response time is about 20 - 30 minutes on...

Thank you for sharing this. We have a customer community that gets about 20 support messages every day. I wish to boost activity and encourage members to share more personal...

We're considering moving our community off of Slack. We are a a small company from Ontario. Slack seemed like the perfect platform to start our customer community.We currently have over...