Erin May

We are struggling with engagement in our community. Our community has lot of passive users who login every day but leave without posting anything. I am trying to reach out...

I am the community manager at a D2C brand with a good customer base. We are setting up a customer community and have identified a few hundred active customers as...

Thanks, Kaustubh...this was super helpful and reassuring! That kind of budget seems realistic for us, especially if we go with outsourced community management instead of hiring full-time. It gives us...

We’re planning the first-year budget for our SaaS community and I’d love to learn how others have approached it.Here’s what I’m trying to figure out:What’s a realistic yearly spend on...

Stealing this template.

Request to the admins- please add more community quiz questions. Give us a mix of easy, medium and hard questions. Love the leaderboard as well! It’s lot of fun. Thank...

I think the ratio of 1:1000 (moderator to member) ratio is perfect, which maps perfectly with the count of active members. A community with 1000 registered users can expect to...

This is a very interesting topic. Could you share a few examples of titles optimized for search engines?

This is an incredibly helpful guide! We updated our community guidelines last year. As advised in the article, it's important to align the community guidelines with business goals. As a...

Monetizing a WhatsApp community is really tough. Most people don't see WhatsApp groups as serious communities, so getting even 1% of your members to pay is rare. If you already...