Is Jatra an Alternative to Upvoty?

Hey Alex, thank you for your question. Jatra indeed is an alternative to Upvoty and lets you collect product feedback from your users.

Jatra, at its core, is a community platform for SaaS. Prior to building Jatra, I was the head of growth at a SaaS. I noticed that we relied on Canny to collect feedback from our customers. However, we had to redirect our users to Canny (it ran on a subdomain) only to provide feedback, make feature requests and suggestions.

Our users hesitated signing up on Canny. Many times, my colleagues would create feature requests and feedback on behalf of our customers.

Jatra natively supports feedback tool and changelog tool natively with the community platform.

This offers several advantages:

1. No need to buy new software just for feedback
2. No need to maintain a new subdomain and server
3. No need to redirect users to new platform just for the feedback
4. Updates are rolled out directly to your members - right within the community

As of writing this reply, Jatra's feedback management tool lets you collect feedback, bugs, improvement requests and feature requests. Jatra combines community + feedback + changelog tool on one platform to make it easy for startups to collect and manage feedback.

I hope this answers your question. Let me know if you wish to know more.

Thank you, Kaustubh. This answers my question. I think it's a brilliant idea to integrate product feedback mechanism right into the community platform. I spoke about Jatra to our management as we are looking to migrate our Slack community to Jatra.

We have an in-house tool to capture feedback, but I like your approach better. No need to direct users to other parts of the website when community has all the action.

Update: Someone asked on Reddit whether Jatra can be a full replacement for Upvoty. The answer is yes. However, you will have to define your needs. If you are looking one-to-one comparison of features; Upvoty would win.

Jatra, however wins on the convenience and the ecosystem. Jatra's approach is different from Upvoty's. I strongly believe that feedback mechanism should be a part of the community. It solves following problems:

• Users can provide feedback without leaving the community
• Users get updates on the feedback right on the community
• The entire interaction about the feedback stays on the community

Upvoty, on the other hand only acts as a feedback collection mechanism. It offers some advanced features such as embedded widget. Jatra may get that feature if our customers demand it.

I hope this makes the difference between Jatra and Upvoty clear. Let me know if you have questions or are looking to collect feedback from your community members.

Update: I published an article on why Jatra is a better Upvoty alternative Give it a read and let me know if you have questions.