Rohit Kapoor

It’s common to see people refer their social media following as ‘community’. I think there’s a difference. I’d love to hear from you - the community experts.

Avoid self-hosting a community at any cost, unless you have a lot of technical expertise available at your disposal. You may save a few bucks, but it's not worth it...

This is a great article, Kaustubh. Sharing it within my company. Sending a few referrals your way. All the best!

TL;DR - Don't build a community on WhatsApp. :-)

WordPress is not a good platform for community or forum. As Kaustubh mentioned, it's a nightmare to manage compatibility issues with different third-party plugins. WordPress is best used as a...

This would be epic! Upvoted.

We have a WhatsApp community of founders running startups. Could you suggest the best ways to make money from WhatsApp community? We have about 120 members and about 20 of...

People love to make predictions: SaaS is Dead PHP is Dead Websites are dead (after mobile apps became popular) TVs are Dead SEO is Dead Forums have survived the dot...

Thank you for this, Kaustubh. Copied your template and fed it to ChatGPT. Got a custom version written for our community. Hope it's okay.

We went through this when launching our customer success community last year. We built 3 core personas based on their customer journey stage: Evaluators (pre-purchase folks doing research) Onboarders (early-stage...