How do you manage self-promotion in your community?
Hi team! We are running into a real challenge with self-promotion in our community. Whenever a new member shares a promo post, we usually take it down within minutes and send them a quick DM (or email) pointing to our rules.
The tougher part is when the regular members post promotional content. Some of our regular members have began subtly mentioning their own products or services inside replies. We have mostly ignored them, but sometimes, other members complain. We want the community to focus on helping each other, having genuine conversations and creating value for everyone.
How should we go about it?