Steven Way

Steven Way

Member

Member since
Feb 15, 2025
Last active
Mar 1, 2026
Total activities
49

Activity feed

Recent contributions

  1. #Platform Updates and Releases

    Yeah, found it. I kept looking for admin settings below the left sidebar. Nice to see that...

    Yeah, found it. I kept looking for admin settings below the left sidebar. Nice to see that it's moved to a better...

  2. #Platform Updates and Releases

    Well done, @kaustubh-katdare and entire Jatra team! New notifications are delightful!

    Well done, @kaustubh-katdare and entire Jatra team! New notifications are delightful!

  3. #Platform Updates and Releases

    @kaustubh-katdare - I'm tempted to try it. We're on the starter plan though.

    @kaustubh-katdare - I'm tempted to try it. We're on the starter plan though.

  4. #Community Discussions and QnA

    How to Reserve WhatsApp Vanity Username?

    WhatsApp is said to be developing username feature to allow people have better privacy. Right now, the app exposes your personal phone...

  5. #Community Discussions and QnA

    Thoughts on Using WhatsApp for Professional Communities?

    Short answer: Don't use WhatsApp to host your professional community. You'll have hard time managing the community and people will be reluctant...

  6. #Community Discussions and QnA

    Boss asked me to build a Slack community. I have no idea.

    I'd start with writing a few tutorials, feature updates and ice-breaker threads. Send personal invites to the most active customers and invite...

  7. #Learn Community Building

    The Ultimate B2B Growth Hack: Build an Online Customer Community

    He's right. Community has compounding effect. I'm a part of an Android enthusiast community for the past 10 years. The community started...

  8. #Community Discussions and QnA

    Flarum or Discourse - Better Open Source Forum Software?

    I think we'll go with Flarum. Also, requesting a Flarum -> Jatra importer so that we can migrate to Jatra after we've...

  9. #Community Discussions and QnA

    Flarum or Discourse - Better Open Source Forum Software?

    I’ve been testing Discourse and Flarum for a new community project for a local group. Both are solid open source forum platforms,...

  10. #Community Discussions and QnA

    How to seed a new online community?

    I am looking to start a new community with my friends. Our plan is to onboarding new members in batches. However, no...

  11. #Learn Community Building

    How We SEO'd Community Content for Better Rankings and Traffic

    This is an interesting case study. I believe adding structured data makes a lot of difference. We've seen about 20% jump in...

  12. #Community Discussions and QnA

    Anonymous or Real Identity - What Works Best for Online Communities?

    I like using my real name on professional communities but will prefer staying anonymous on several communities. I really like Jatra's approach...

  13. #Community Discussions and QnA

    What's the best way to handle duplicate questions and requests in your community?

    Hey everyone! It’s been a while since I last logged in - almost three months! I’m really happy to see how much...

  14. #Community Discussions and QnA

    What's the Best Way to Make a Business Case for Community?

    I like the idea of aligning community with business KPIs. I'd appreciate it if you could provide a detailed example. What KPIs...

  15. #Community Discussions and QnA

    What's the Best Way to Make a Business Case for Community?

    My team and I are looking to build a customer community. We are exploring a few high-level examples but I’d love to...

  16. #Community Discussions and QnA

    As a community manager, do you quickly reply to all new questions?

    We have a customer support community. We get notified as soon as a new question is posted on Slack. Our average response...

  17. #Community Discussions and QnA

    How would you revive a dead community?

    Thank you for sharing this. We have a customer community that gets about 20 support messages every day. I wish to boost...

  18. #Community Discussions and QnA

    Suggest a cheaper Slack alternative for our community

    We're considering moving our community off of Slack. We are a a small company from Ontario. Slack seemed like the perfect platform...