We should design the mobile site UX again as a priority. As per Google’s EEAT norms, “Experience” is also a deciding factor and our mobile site is lagging in this...
As many of you noticed - Jatra Community is under spam attack since last ~4 weeks. Despite our best efforts to stop the spammers, the spamming has continued.The regular techniques...
I am wondering if we should add a facility to notify all the participants of the thread (those who have replied) when a new reply is posted?Currently, we do not...
I ignored community onboarding for a very long time. Looking back at my 20-year career as a community builder, skipping onboarding was one of the biggest mistakes I made.If there’s...
In the mid 2000s, when I began community building, life was simpler. Social media meant “Orkut or Facebook” and communities referred to online forums.But the times evolved and the lines...
I recently had a chat with co-founders of an AI startup. They’re building a smart AI agent to automate marketing, and honestly - it looks promising. We ended up discussing...
I’ve been reading a lot about hyper-personalization in the community management; and wanted to hear your perspective. The way I understand - hyper personalization is about using AI and analyzing...
Hey all! I’m new to community management. I’ve a background in IT but I’m leaning towards community building. I’d like to discuss how AI will affect community management and how...
Hi team! I’ve been asked to design community badges for our platform. I first tried using ChatGPT and AI tools, but the results felt too generic 😕 . I’d love...
tl;drAsk Me Anything (AMA) sessions boost engagement by giving community members direct access to experts, leaders or peers. AMAs build trust, spark conversation and create memorable experiences. You need to...
We have released a minor bugfix affecting the post filters. Following issues were addressed:The “Trending” and “Most Replied” filters did not return correct results.The “Latest” post filters did not show...