WhatsApp is said to be developing username feature to allow people have better privacy. Right now, the app exposes your personal phone number to everyone in the group you are...

I am looking to start a new community with my friends. Our plan is to onboarding new members in batches. However, no one likes an empty community. I wish to...

We use X and Instagram to promote our community. Our SEO traffic is growing gradually, but we have several KPIs to meet. I understand that organic growth compounds over time,...

Looking for job boards or platforms where community managers hang out. We are looking to expand our community team and onboard a junior community manager. This role reports directly to...

What KPIs or metrics do you track to measure user retention in your community? We’re building a SaaS community and leadership wants us to share retention numbers at the next...

I’ve been reading a lot about hyper-personalization in the community management; and wanted to hear your perspective. The way I understand - hyper personalization is about using AI and analyzing...

Hey all! I’m new to community management. I’ve a background in IT but I’m leaning towards community building. I’d like to discuss how AI will affect community management and how...

We’re launching a niche customer community for our early-stage SaaS product and need help deciding: should we hire a full-time community manager at this stage? Our team is small, and...

It’s common to see people refer their social media following as ‘community’. I think there’s a difference. I’d love to hear from you - the community experts.

As a marketer who is looking to setup a community forum; I wonder what is the future of online forums. Internet forums have long been the backbone of the open...

I noticed that Jatra is advertised as white-label community platform. I keep hearing the term ‘white-label’ but don’t know what it actually means. Does it just remove branding, or there...

I need help defining the purpose of my community. I know it’s a very basic thing - but I’m stuck. My audience is mostly any online D2C seller. My goal...

Inclusion is not just a buzzword - it’s the foundation of a healthy, growing community. Inclusivity is the DNA of any thriving community. If you are building a space for...

I am the community manager at a D2C brand with a good customer base. We are setting up a customer community and have identified a few hundred active customers as...