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@richard • Sep 30, 2025Sep 30, 2025552What KPIs or metrics do you track to measure user retention in your community?We’re building a SaaS community and leadership wants us to share retention numbers at the next all-hands.... -
@kaustubh-katdare • Oct 8, 2025Oct 8, 2025937Ask Me Anything (AMA) Guide: Plan, Promote and Engage
tl;drAsk Me Anything (AMA) sessions boost engagement by giving community members direct access to experts, leaders or peers. AMAs build trust, spark conversation and create memorable experiences. You need to... -
@iNatasha • Aug 19, 2025Aug 19, 2025541What Is Hyper-Personalization in Community Management and Why Does It Matter?
I’ve been reading a lot about hyper-personalization in the community management; and wanted to hear your perspective. The way I understand - hyper personalization is about using AI and analyzing... -
@iNatasha • Aug 14, 2025Aug 14, 2025536Let's Talk about Impact of AI on Community Management
Hey all! I’m new to community management. I’ve a background in IT but I’m leaning towards community building. I’d like to discuss how AI will affect community management and how... -
Changelog: Version: 2.3.4Published: Jul 28, 2025This minor release fixes an annoying bug with the user-avatars loaded from Google or LinkedIn, when the user signed up with those social networks. We now have default avatars that...
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@kaustubh-katdare • Jul 30, 2025Jul 30, 2025631How to Choose the Right Community Platform for Your Niche Audience
The choice of the right community platform is crucial in building a thriving community that attracts audience and keeps them engaged. With the wide variety of community platforms in the... -
@meganm • Jul 24, 2025Jul 24, 2025507Should we hire a community manager for a small community?
We’re launching a niche customer community for our early-stage SaaS product and need help deciding: should we hire a full-time community manager at this stage?Our team is small, and we’ve... -
@rohit • Jul 3, 2025Jul 3, 2025907Social Media Following Vs. Community - Similarity and Differences?
It’s common to see people refer their social media following as ‘community’. I think there’s a difference. I’d love to hear from you - the community experts. -
@kaustubh-katdare • Jun 17, 2025Jun 17, 2025685Why D2C Brands Must Build Customer Community In AI Search Era
TL;DRAI-powered search, zero-click results, rising ad costs and declining organic traffic are forcing D2C brands to rethink growth. Building a branded online community helps regain visibility, reduce reliance on paid... -
@richard • Jun 1, 2025Jun 1, 2025829What is the future of online forums?
As a marketer who is looking to setup a community forum; I wonder what is the future of online forums. Internet forums have long been the backbone of the open... -
@iNatasha • May 25, 2025May 25, 2025638What does “white-label” mean in a community context?
I noticed that Jatra is advertised as white-label community platform. I keep hearing the term ‘white-label’ but don’t know what it actually means. Does it just remove branding, or there... -
@kaustubh-katdare • Sep 25, 2025Sep 25, 202586311 Solid Reasons Your Business Should Build an Online Community
The number of businesses adopting community-led growth is rising every day. Having an engaged online community for your business is now a necessity. It drives compounding growth, higher retention, lowers... -
@iNatasha • May 22, 2025May 22, 2025586How do I define the purpose of my community?
I need help defining the purpose of my community. I know it’s a very basic thing - but I’m stuck. My audience is mostly any online D2C seller. My goal... -
@kaustubh-katdare • May 20, 2025May 20, 2025583How to Build an Inclusive Community: Key Principles & Tips
Inclusion is not just a buzzword - it’s the foundation of a healthy, growing community. Inclusivity is the DNA of any thriving community. If you are building a space for... -
@qSyB9MR • Jul 25, 2025Jul 25, 2025607
What is the best way to encourage members to introduce themselves in the community?
I am the community manager at a D2C brand with a good customer base. We are setting up a customer community and have identified a few hundred active customers as... -
@aTfJ1zb • May 16, 2025May 16, 2025562
Discourse to Jatra Migration Tool
It would be nice to have a Discourse → Jatra migration tool that users can operate on their own. It could be an online service or a command-line tool. I’m...TypeFeature RequestStatusReviewing -
@iNatasha • May 14, 2025May 14, 2025537Community Monetization Via Ads or Paid Membership - What's a Better Choice?
We are looking to monetize our community of founders and marketers. The community has shown a steady growth over the past several months and we have some really good content.... -
@VZIpnCq • May 22, 2025May 22, 2025917
Top 10 Fun Icebreaker Activities for New Communities That Always Work
Getting people to talk in a new community is tough.Everyone's silently lurking, wondering "Should I go first?". And no one wants to be the first one!That’s why icebreaker activities are... -
@VZIpnCq • May 7, 2025May 7, 2025652
What are the best ways to kick-start engagement before member count hits 50?
Hi team! I’m getting ready to launch a brand-new community, and I want to spark real conversation - fast! I wish to know the best ways to kickstart engagement before... -
@iNatasha • May 5, 2025May 5, 2025626What’s the difference between reactive and proactive moderation?
I’m trying to understand the difference between reactive and proactive moderation styles. I’ve got an upcoming interview for a community manager role, and this seems to be one of those...