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Kaustubh Katdare

Founder • 1mo

The SPACES Model Explained: Proving Your Community's Value

TL;DR:SPACES breaks community impact into six business outcomes:SupportProductAcquisitionContributionEngagementSuccessChoose one primary and one secondary outcome for the next quarter.Track two or three laser‑focused KPIs for each; convert wins to dollars.A monthly,...

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Thomas Browne

Member • 1mo

What are the top 3 most important KPIs to track community health?

What are the top 3, most important KPIs that you should track as a community manager? I want to cut all the fluff and focus on just 3 performance indicators...

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Thomas Browne

Member • 1mo

How should I deal with trolls and negativity in my community?

Our community has grown fast over the last few months. While that’s exciting, it’s also brought challenges - especially dealing with trolls and rising negativity.The tricky part? Some of our...

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Changelog: Version: 2.3.0

SEO Booster: "DiscussionForumPosting", "Article", "NewsArticle" Structured Data Support

Published: Apr 14, 2025

new feature improvement bugfix

We have released an important SEO update for all Jatra powered communities. Jatra now automatically adds “DiscussionForumPosting”, “Article” and “NewsArticle” structured data to your content.What is Structured Data? Search engines...

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Jennifer R

Member • 1mo

How to Calculate the ROI of Online Community?

I have seen lots of articles mentioning the value of having an online community, but nobody clearly explains how to calculate the actual return on investment (ROI). Kaustubh mentioned on...

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Kaustubh Katdare

Community Administrator • 1mo

21 Top Skills for Community Building and Engagement

In this article, I will share a list of 21 must have skills for any professional community builder.Now, even with almost 20 years of community building experience, I don’t claim...

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Difficulty - Medium

Total Plays - 14

Allowed Time - 10 sec

Best time - 0.677 sec

Which metric best shows if your community members are actively participating?

Tip: Click "Play" to reveal options and start playing.

#A

#B

#C

#D

Explanation:
Daily active users reflect how many members engage regularly, which is a strong sign of community health and participation.

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Kaustubh Katdare

Founder • 1mo

Ultimate Guide to Online Community Moderation: Best Practices, Tools and Strategies

Online communities have become vital hubs for interaction, knowledge sharing and brand engagement. Effective community moderation ensures these spaces remain safe, engaging and productive. This guide covers key strategies, tools...

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Alex Novak

Member • 1mo

How much does an online community platform typically cost?

My team and I are exploring options for launching a dedicated online community for a skincare brand in the UK. I have looked at platforms like Circle, Discourse, Slack and...

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Paula Derrenger

Member • 1mo

What is the first step of starting an online community?

The hardest part of the community building journey is the first step. I’m thinking of starting a new online community, but not sure where to begin. I have a clear...

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Kaustubh Katdare

Community Administrator • 1mo

Jatra - An Upvoty Alternative Integrated with Community

Prior to founding the Jatra Community Platform, I served as the Head of Growth at a hyper-growth SaaS startup. Our product teams relied on user feedback, feature requests and customer...

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Paula Derrenger

Member • 1mo

Will AI Replace Community Manager Jobs?

I was chatting with a colleague the other day about how AI is creeping into almost every part of our work. No one I know writes email without consulting ChatGPT....

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Difficulty - Hard

Total Plays - 15

Allowed Time - 15 sec

Best time - 0.817 sec

What should a community focus on to stay active in the long run?

Tip: Click "Play" to reveal options and start playing.

#A

#B

#C

#D

Explanation:
Communities that consistently offer value through meaningful discussions tend to keep members engaged over time.

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Paula Derrenger

Member • 1mo

Should your community have a casual chat or off-topic discussion channel?

Curious to hear thoughts on adding an off-topic, casual chat channel in your community. Do you think it helps improve engagement and conversations among community members?I ask because in one...

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Rohit Kapoor

Member • 1mo

What is the difference between community building and management?

I’ve been thinking a lot about the terms we use in our field. What’s the real difference between Community Building and Community Management? Is one strategic and the other operational?...

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