TL;DRAI-powered search, zero-click results, rising ad costs and declining organic traffic are forcing D2C brands to rethink growth. Building a branded online community helps regain visibility, reduce reliance on paid...
Hi all, I'm a marketing manager at an Australian SaaS company that builds HR software. We're planning to set up a community website to connect HR professionals, encourage knowledge sharing,...
The number of businesses adopting community-led growth is rising every day. Having an engaged online community for your business is now a necessity. It drives compounding growth, higher retention, lowers...
I need help defining the purpose of my community. I know it’s a very basic thing - but I’m stuck. My audience is mostly any online D2C seller. My goal...
I am the community manager at a D2C brand with a good customer base. We are setting up a customer community and have identified a few hundred active customers as...
Most online communities have one thing in common: the lurkers. Lurkers are the people who visit, read and scroll your content, but never interact. The Nielsen 90-9-1 rule for participation...
It would be nice to have a Discourse → Jatra migration tool that users can operate on their own. It could be an online service or a command-line tool. I’m...
To create a community community calendar, follow these seven steps:Set clear goalsKnow your audienceChoose diverse content typesEstablish content pillarsSchedule optimallyUse organizational toolsLeverage AI for ideas and analysisThis article explains each...
Getting people to talk in a new community is tough.Everyone's silently lurking, wondering "Should I go first?". And no one wants to be the first one!That’s why icebreaker activities are...
Retention is one of the biggest challenges in community building. Many platforms use gamification like badges, points, and leaderboards to keep members engaged.Have you added gamification to your community? If...
I’d love to hear thoughts on using Discord for building an enterprise community. Discord is popular with developers, gamers and creators to build their communities; but not sure if it’s...
We’re planning the first-year budget for our SaaS community and I’d love to learn how others have approached it.Here’s what I’m trying to figure out:What’s a realistic yearly spend on...
Request to the admins- please add more community quiz questions. Give us a mix of easy, medium and hard questions. Love the leaderboard as well! It’s lot of fun. Thank...
Community onboarding is the secret sauce behind thriving communities. It’s the first experience that will decide whether your users stay or quietly leave. Poor onboarding can confuse or overwhelm users,...
Community guidelines and rules set clear expectations, protect members, and shape culture. This guide will show you how to define behavior standards, link them to your community’s mission, align them...
TL;DR: Surprise-and-delight moments are small, low-cost gestures that boost community engagement and loyalty. It’s a way to make members feel seen and appreciated. You can easily implement some of the...
n our community, members often post discussions with titles like “Need help!” or “Quick question.” These aren’t very helpful for others browsing or searching later. So I usually rewrite them...
We are in the early stages of building our online community. The CMO has asked me to create a Community Charter. I am not really sure what’s expected. Can someone...
TL;DR: A community audit evaluates your community’s health, engagement and growth opportunities. It gives you clear insights, identifies strengths and weaknesses, and provides a roadmap for improvement. Building a vibrant...
I’m tasked to build a community for a SaaS company based out of Palo Alto. It’s a startup that builds AI agents that do marketing automation, social media management and...