We are in the early stages of building our online community. The CMO has asked me to create a Community Charter. I am not really sure what’s expected. Can someone...

I’m tasked to build a community for a SaaS company based out of Palo Alto. It’s a startup that builds AI agents that do marketing automation, social media management and...

Hi! I’m looking to create a community content calendar. Right now, the content I create is random and I choose topics based on the current trends. The problem is that...

I’m transitioning from social media management role to community building. I’ve enrolled in the Community Building Basics course from Udemy. I wish to know from the community professionals - what’s...

What are the top 3, most important KPIs that you should track as a community manager? I want to cut all the fluff and focus on just 3 performance indicators...

I have seen lots of articles mentioning the value of having an online community, but nobody clearly explains how to calculate the actual return on investment (ROI). Kaustubh mentioned on...

The hardest part of the community building journey is the first step. I’m thinking of starting a new online community, but not sure where to begin. I have a clear...

I was chatting with a colleague the other day about how AI is creeping into almost every part of our work. No one I know writes email without consulting ChatGPT....

I’ve been thinking a lot about the terms we use in our field. What’s the real difference between Community Building and Community Management? Is one strategic and the other operational?...

Can someone share what’s the best way to onboard new members into a community so that they feel welcomed, know what to do next and actually stick around? We are...

Howdy Jatra Community Members! 👋 Thought I’d get your views on Why community building is important for startups. Having a thriving community for your business is no longer a ‘nice...

I’m looking for ways to monetize the community beyond subscriptions. We charge an annual fee for access to exclusive, member-only channels. Are there other simple, overlooked ways to generate revenue...

Keeping a community lively is proper tough. In one of the communities I run, barely 1% of the members actually get involved. No one’s posting, and replies are rare -...