We’re hiring our first Community Manager and want to get it right. This is a key role. We’re looking for someone who can build strong relationships, boost engagement, run online...

Inclusion is not just a buzzword - it’s the foundation of a healthy, growing community. Inclusivity is the DNA of any thriving community. If you are building a space for...

I am trying to figure out the normal lurker to active member ratio in a growing community. In our community, about 98% of the users are lurkers; and I’m wondering...

We are looking to monetize our community of founders and marketers. The community has shown a steady growth over the past several months and we have some really good content....

Hi team! I’m getting ready to launch a brand-new community, and I want to spark real conversation - fast! I wish to know the best ways to kickstart engagement before...

I’m trying to understand the difference between reactive and proactive moderation styles. I’ve got an upcoming interview for a community manager role, and this seems to be one of those...

As the community grows, moderation starts to take up a lot of time. I am looking for smart ways to lighten the load without compromising the quality. I’m looking for...

Quick question for my fellow community builders. When it comes to building a brand community, there are several options available. You can either build it on social media or on...

A good community welcome message has three parts: a warm greeting, community introduction and tips for members to get involved. Whenever a new community is created on Jatra, we automatically...

This question came up during a discussion with the owners of a large community that is planning to switch from Discord to Jatra. I thought it would be a great...

I run a D2C customer community with around 700 registered users, most of them are our customers. Right now, only 4-5 members post or engage daily, which feels a little...

Hi everyone! I’m a new community builder and I’m trying to figure out how to prove community ROI to our finance and marketing teams without relying on vanity metrics. Metrics...

XenForo Vs. Discourse - which forum software is better to host a small community? I wish to know the main differences between these platforms. Also, how should I pitch Jatra...

My team and I are looking to build a customer community. We are exploring a few high-level examples but I’d love to hear from others who’ve done this before. How...

How do you write a mission statement for community that attracts the right type of people? Our marketing team is defining the ICP for our community and has tasked me...

Curious to hear thoughts on adding an off-topic, casual chat channel in your community. Do you think it helps improve engagement and conversations among community members? I ask because in...

I believe this is the right community to ask my questions. I wish to learn about different types of online communities. How do they differentiate from each other in terms...