Community Discussions and QnA

I’m launching a new community with my friend and debating whether we should allow members to stay anonymous or force them to use their real identity. Look at Reddit and...

Hi! I’m looking for a simpler and less cluttered alternative to Bettermode. I really like the features, but I wish it was more intuitive. I feel overwhelmed with features. Looking...

We use X and Instagram to promote our community. Our SEO traffic is growing gradually, but we have several KPIs to meet. I understand that organic growth compounds over time,...

Hey everyone! It’s been a while since I last logged in - almost three months! I’m really happy to see how much this community has grown. So many new discussions,...

I’m a little lost. My company’s leadership and marketing team is so obsessed with vanity metrics that they want to pretend everything’s awesome. Every month, I report: Total members: Yeah,...

I really love this community program – its clean UI and design were a delightful surprise. However, I’m confused: is it a fully closed, B2B commercial program? As an enthusiast...

Looking for job boards or platforms where community managers hang out. We are looking to expand our community team and onboard a junior community manager. This role reports directly to...

I recently visited a college to talk about community building as a career option. Graduating students asked several questions. They mostly wanted to know about the opportunities for community builders...

What KPIs or metrics do you track to measure user retention in your community? We’re building a SaaS community and leadership wants us to share retention numbers at the next...

Hi team! We are running into a real challenge with self-promotion in our community. Whenever a new member shares a promo post, we usually take it down within minutes and...

Hi team! I’ve been asked to design community badges for our platform. I first tried using ChatGPT and AI tools, but the results felt too generic 😕 . I’d love...

I’ve been reading a lot about hyper-personalization in the community management; and wanted to hear your perspective. The way I understand - hyper personalization is about using AI and analyzing...

Hey all! I’m new to community management. I’ve a background in IT but I’m leaning towards community building. I’d like to discuss how AI will affect community management and how...

I’ve been thinking a lot about community building these days and going into a rabbit hole about what makes a successful community. I’ve asked this question in other forums and...

Does the future belong to open, niche communities? One of the community managers of a Slack Group (a closed community) asked this question and the replies were wild. I thought...

I am the community manager at a D2C brand with a good customer base. We are setting up a customer community and have identified a few hundred active customers as...

I’m seeking opinions on using WordPress as a community/forum software along with a blog. I am helping my friend create a blog around self-care. We wish to have a section...

We’re launching a niche customer community for our early-stage SaaS product and need help deciding: should we hire a full-time community manager at this stage? Our team is small, and...

I’m Megan, and I run a small Slack community of UX designers working remotely. Lately, I’m feeling pretty concerned because engagement has dropped off. New designers join, introduce themselves once,...

It’s common to see people refer their social media following as ‘community’. I think there’s a difference. I’d love to hear from you - the community experts.