How do you measure user retention in your community?
What KPIs or metrics do you track to measure user retention in your community? We’re building a SaaS community and leadership wants us to share retention numbers at the next...
Engage in community discussions, ask questions, and share answers in this channel. Connect and collaborate with fellow members.
What KPIs or metrics do you track to measure user retention in your community? We’re building a SaaS community and leadership wants us to share retention numbers at the next...
Hi team! We are running into a real challenge with self-promotion in our community. Whenever a new member shares a promo post, we usually take it down within minutes and...
Hi team! I’ve been asked to design community badges for our platform. I first tried using ChatGPT and AI tools, but the results felt too generic 😕 . I’d love...
I’ve been reading a lot about hyper-personalization in the community management; and wanted to hear your perspective. The way I understand - hyper personalization is about using AI and analyzing...
Hey all! I’m new to community management. I’ve a background in IT but I’m leaning towards community building. I’d like to discuss how AI will affect community management and how...
I’ve been thinking a lot about community building these days and going into a rabbit hole about what makes a successful community. I’ve asked this question in other forums and...
Does the future belong to open, niche communities? One of the community managers of a Slack Group (a closed community) asked this question and the replies were wild. I thought...
I am the community manager at a D2C brand with a good customer base. We are setting up a customer community and have identified a few hundred active customers as...
I’m seeking opinions on using WordPress as a community/forum software along with a blog. I am helping my friend create a blog around self-care. We wish to have a section...
We’re launching a niche customer community for our early-stage SaaS product and need help deciding: should we hire a full-time community manager at this stage? Our team is small, and...
I’m Megan, and I run a small Slack community of UX designers working remotely. Lately, I’m feeling pretty concerned because engagement has dropped off. New designers join, introduce themselves once,...
It’s common to see people refer their social media following as ‘community’. I think there’s a difference. I’d love to hear from you - the community experts.
Hi all, I'm a marketing manager at an Australian SaaS company that builds HR software. We're planning to set up a community website to connect HR professionals, encourage knowledge sharing,...
We are building a community of entrepreneurs who need help with marketing. In the last 3 months, we have added about 170 members organically. One of our members recently suggested...
I’m new to Jatra. I’m a solo founder building a SaaS. One of the goals I have for my SaaS is to build an active community of our users. We...
I’m studying the common reasons why most online communities fail. I am looking for real world insights from real community builders. What are the actual reasons for a community to...
Hey everyone! I’ve been thinking a lot about how online communities are evolving and where they might be headed. I joined this community after reading Are Online Forums Dead? by...
As a marketer who is looking to setup a community forum; I wonder what is the future of online forums. Internet forums have long been the backbone of the open...
A Reddit user recently asked about strategies to build a community around emerging technologies. I thought it could be an interesting discussion. I’m sharing my thoughts below and hope to...
I'm planning to self-host a small community for AI developers. The idea is to start with an open-source platform to test the waters and validate early traction. Once things pick...