Discussions

@paulad • 4mos

Is it okay to rewrite thread titles for better SEO?

n our community, members often post discussions with titles like “Need help!” or “Quick question.” These aren’t very helpful for others browsing or searching later. So I usually rewrite them...

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Steven Way

@k2aOIG9 • 4mos

What's the Best Way to Make a Business Case for Community?

My team and I are looking to build a customer community. We are exploring a few high-level examples but I’d love to hear from others who’ve done this before. How...

2

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Rohit Kapoor

@rohit • 4mos

What is a Community Charter and Why is it Important?

We are in the early stages of building our online community. The CMO has asked me to create a Community Charter. I am not really sure what’s expected. Can someone...

3

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Emma Goel

@aTfJ1zb • 4mos

How to choose between interest-based vs product support community?

I’m tasked to build a community for a SaaS company based out of Palo Alto. It’s a startup that builds AI agents that do marketing automation, social media management and...

3

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Paula Derrenger

@paulad • 4mos

How to write a community mission statement?

How do you write a mission statement for community that attracts the right type of people? Our marketing team is defining the ICP for our community and has tasked me...

2

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Paula Derrenger

@paulad • 4mos

How to create a community content calendar?

Hi! I’m looking to create a community content calendar. Right now, the content I create is random and I choose topics based on the current trends. The problem is that...

3

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Emma Goel

@aTfJ1zb • 4mos

What's the definition of community building?

I’m transitioning from social media management role to community building. I’ve enrolled in the Community Building Basics course from Udemy. I wish to know from the community professionals - what’s...

3

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Emma Goel

@aTfJ1zb • 4mos

What's your best tactic for community success and engagement?

Share your best tactic to ensure success of your online community and boost engagement? Do you focus only on high-value members and cater to their needs or there’s something else...

4

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Paul Mills

@aL1PKCS • 4mos

What is a community of practice (CoP)?

Recently came across the term “community of practice” in an article and I’m trying to get a clear picture of what it really means. I know it involves people who...

4

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Emma Goel

@aTfJ1zb • 4mos

Is Community Building a Skill?

Hi team! I’m new to Jatra - joined after a friend recommended this space. I’ve spent the last 7 years as a social media manager, focused on content creation, follower...

4

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Thomas Browne

@RDgl4Jx • 4mos

What are the top 3 most important KPIs to track community health?

What are the top 3, most important KPIs that you should track as a community manager? I want to cut all the fluff and focus on just 3 performance indicators...

3

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Thomas Browne

@RDgl4Jx • 4mos

How should I deal with trolls and negativity in my community?

Our community has grown fast over the last few months. While that’s exciting, it’s also brought challenges - especially dealing with trolls and rising negativity.The tricky part? Some of our...

3

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Jennifer R

@bwNsCB7 • 5mos

How to Calculate the ROI of Online Community?

I have seen lots of articles mentioning the value of having an online community, but nobody clearly explains how to calculate the actual return on investment (ROI). Kaustubh mentioned on...

3

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Alex Novak

@qBiJ4Do • 5mos

How much does an online community platform typically cost?

My team and I are exploring options for launching a dedicated online community for a skincare brand in the UK. I have looked at platforms like Circle, Discourse, Slack and...

4

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Paula Derrenger

@paulad • 5mos

What is the first step of starting an online community?

The hardest part of the community building journey is the first step. I’m thinking of starting a new online community, but not sure where to begin. I have a clear...

3

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