Higher Logic, the company that owned Vanilla Forums has informed that they are no longer maintaining the open source version of Vanilla Forums. We have been looking for an alternative...
Vilfredo Pareto, an Italian economist, observed that 80% of Italy’s land was owned by 20% of the population.This led to Pareto’s Principle: 80% of results come from 20% of efforts....
Eliminated a CSS plugin and directly injected all the CSS required to produce a fantastic “confetti” effect. I don’t want to add any pictures or photos; but want you to...
Writing job description for the role of community manager is a challenging task. I have created templates for junior, mid and senior level community manager roles that you can copy...
I am a big fan of open communities - the ones that expose content to search engines and users without requiring a login.When you nail SEO - your online community...
A small quality of life upgrade has just been released on Jatra. The admins and the owners of the Jatra powered communities can now access their members list from within...
I recently read a post on LinkedIn that EVGA has moved its official forums over to Reddit. It’s a surprising move. I then studied the EVGA forums and found that...
Is anyone concerned about the chatbots and LLMs like ChatGPT and Perplexity crawling your content, training their models and then ultimately driving the traffic away from you? It’s a different...
I am not a customer of Jatra yet; but we are seriously considering migrating our Slack community to Jatra. We would love to have the ability to schedule posts on...
We're considering moving our community off of Slack. We are a a small company from Ontario. Slack seemed like the perfect platform to start our customer community.We currently have over...
What excites me about building the Jatra Community Platform is the possibilities it unlocks for businesses. Most of the entrepreneurs are aware of only the ‘user-engagement’ aspect and have not...
It’s the middle of February and I’ve an update for all our customers. At Jatra, we were incredibly busy preparing for an an interesting post-type: Job. Jatra will soon let...
I’d like to seek opinions from fellow community managers about the differences and similarities between a community and a forum.In the earlier days, ‘forums’ was the most common term for...
Growing a community from zero to 100 members is one of the hardest, yet most important milestones. All the communities I helped grow had to struggle to get its first...
It’s been 20 years since I started managing online communities.Back in 2005, I created my first community on phpBB - a popular platform at the time. Over the next two...