TL;DRHaving built thriving organic communities for B2B brands for nearly 20 years, we have learned that an online customer community is the ultimate growth hack. It leverages user-generated content for...
I’m pleased to announce a much requested feature - Post Scheduling for ‘Article’ post type. The feature will be rolled out to other post types over the next few days....
I’m launching a new community with my friend and debating whether we should allow members to stay anonymous or force them to use their real identity. Look at Reddit and...
I am an advocate of building public communities. User-generated content (UGC) is a goldmine of organic traffic. Opening your community’s content to search engines, LLMs and visitors is equivalent to...
I’ve been thinking a lot about community building these days and going into a rabbit hole about what makes a successful community. I’ve asked this question in other forums and...
An organic community forum is built on the strong foundation of Search Engine Optimization (SEO). Forums can attract traffic simply by offering special features that optimize user-generated content for search...
We have just added a new feature on our roadmap and want your opinion before we actually build it.Right now, it’s difficult for community owners and managers to get new...
I’d like to request product promotion pages within the main feed. Kaustubh mentioned about the ability to add product pages automatically within the feed along with ‘buy now’ button. I...
I’m seeking opinions on using WordPress as a community/forum software along with a blog. I am helping my friend create a blog around self-care. We wish to have a section...
I’m studying the common reasons why most online communities fail. I am looking for real world insights from real community builders. What are the actual reasons for a community to...
Most online communities have one thing in common: the lurkers. Lurkers are the people who visit, read and scroll your content, but never interact. The Nielsen 90-9-1 rule for participation...
I am trying to figure out the normal lurker to active member ratio in a growing community. In our community, about 98% of the users are lurkers; and I’m wondering...
XenForo Vs. Discourse - which forum software is better to host a small community? I wish to know the main differences between these platforms. Also, how should I pitch Jatra...
I wish to post a feedback request for all our amazing Jatra customers. Robots.txt is the first file that search engines read when visiting your site. It can decide whether...
Hi! I’m looking to create a community content calendar. Right now, the content I create is random and I choose topics based on the current trends. The problem is that...
Recently came across the term “community of practice” in an article and I’m trying to get a clear picture of what it really means. I know it involves people who...
Our community has grown fast over the last few months. While that’s exciting, it’s also brought challenges - especially dealing with trolls and rising negativity.The tricky part? Some of our...
We have released an important SEO update for all Jatra powered communities. Jatra now automatically adds “DiscussionForumPosting”, “Article” and “NewsArticle” structured data to your content.What is Structured Data? Search engines...
The hardest part of the community building journey is the first step. I’m thinking of starting a new online community, but not sure where to begin. I have a clear...
I was chatting with a colleague the other day about how AI is creeping into almost every part of our work. No one I know writes email without consulting ChatGPT....