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@rahulroy • Oct 21, 2025Oct 21, 2025514I’m a little lost. My company’s leadership and marketing team is so obsessed with vanity metrics that they want to pretend everything’s awesome.Every month, I report:Total members: Yeah, spam bots... -
@kaustubh-katdare • Sep 9, 2025Sep 9, 2025559KPIs for SaaS Community: Measure What Matters
I’ve spoken with about 50 SaaS founders about their community building efforts. Here’s a fact - Building a SaaS community is no longer optional. In the AI-dominated world, customers don’t... -
@kaustubh-katdare • Sep 8, 2025Sep 8, 2025494Social Media Audience and Community: Key Similarities and Differences
In the mid 2000s, when I began community building, life was simpler. Social media meant “Orkut or Facebook” and communities referred to online forums.But the times evolved and the lines... -
@kaustubh-katdare • Aug 14, 2025Aug 14, 2025704Community Onboarding Tips for Success
I ignored community onboarding for a very long time. Looking back at my 20-year career as a community builder, skipping onboarding was one of the biggest mistakes I made.If there’s... -
@kaustubh-katdare • Aug 17, 2025Aug 17, 2025500Feedback Request: Notify All Participants of Thread When Reply is Posted
I am wondering if we should add a facility to notify all the participants of the thread (those who have replied) when a new reply is posted?Currently, we do not...TypeGeneralStatusReviewing -
@kaustubh-katdare • Jul 30, 2025Jul 30, 2025351Why Are Open, Niche Communities Becoming More Popular?
Does the future belong to open, niche communities? One of the community managers of a Slack Group (a closed community) asked this question and the replies were wild. I thought... -
@meganm • Jul 11, 2025Jul 11, 2025492How do you revive a quiet Slack group? Feeling stuck with low engagement.
I’m Megan, and I run a small Slack community of UX designers working remotely. Lately, I’m feeling pretty concerned because engagement has dropped off. New designers join, introduce themselves once,... -
Changelog: Version: 2.3.2Published: Jul 9, 2025Jatra now automatically redirects you to the page you were previously viewing. This means, you don’t have to navigate or search to the page you were interested in. It’a a...
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@kaustubh-katdare • Jun 17, 2025Jun 17, 20252.2KHow to Build and Grow a WhatsApp Community : Beginner to Advanced
WhatsApp has about 3 billion monthly active users. It’s the default mode of online communication in countries like India, Brazil, Philippines and UAE. In this step-by-step guide, you will learn... -
@vjMhnBY • Jun 6, 2025Jun 6, 2025401
Can I manage an online community by myself as a founder?
I’m new to Jatra. I’m a solo founder building a SaaS. One of the goals I have for my SaaS is to build an active community of our users. We... -
@richard • Jun 17, 2025Jun 17, 2025565How to Build a Community Website?
Hi all, I'm a marketing manager at an Australian SaaS company that builds HR software. We're planning to set up a community website to connect HR professionals, encourage knowledge sharing,... -
@paulad • May 22, 2025May 22, 2025417What Qualities You Look for When Hiring a Great Community Manager?
We’re hiring our first Community Manager and want to get it right.This is a key role. We’re looking for someone who can build strong relationships, boost engagement, run online activities,... -
@VZIpnCq • May 25, 2025May 25, 2025528
Flarum or Discourse - Which is a Better Community Platform Overall?
I'm planning to self-host a small community for AI developers. The idea is to start with an open-source platform to test the waters and validate early traction. Once things pick... -
@iNatasha • May 6, 2025May 6, 2025439Does Gamification Improve Member Retention in Community?
Retention is one of the biggest challenges in community building. Many platforms use gamification like badges, points, and leaderboards to keep members engaged.Have you added gamification to your community? If... -
@paulad • May 2, 2025May 2, 2025392What's your #1 tactic to ensure success in community building?
If you were to pick your #1 tactic to ensure that your community is successful; what would it be? Of course, please explain why. -
@kaustubh-katdare • Apr 28, 2025Apr 28, 2025607What’s the ideal moderator‑to‑member ratio at different sizes?
This question came up during a discussion with the owners of a large community that is planning to switch from Discord to Jatra. I thought it would be a great... -
@qSyB9MR • Apr 27, 2025Apr 27, 2025343
Should we incentivize content creation for community growth? Is it worth it?
I run a D2C customer community with around 700 registered users, most of them are our customers. Right now, only 4-5 members post or engage daily, which feels a little... -
@butterfly-sara • Apr 25, 2025Apr 25, 2025467How do I map member personas for a B2B SaaS community?
Hi Team! We are looking to build out a strong member personals for a B2B SaaS community. We are few weeks away from official launch, so I thought I’d seek... -
@kaustubh-katdare • Apr 27, 2025Apr 27, 2025860Community Guidelines and Rules: How to Write Clear and Engaging Policies
Community guidelines and rules set clear expectations, protect members, and shape culture. This guide will show you how to define behavior standards, link them to your community’s mission, align them... -
@paulad • Apr 21, 2025Apr 21, 2025458How to write a community mission statement?
How do you write a mission statement for community that attracts the right type of people? Our marketing team is defining the ICP for our community and has tasked me...