Does the future belong to open, niche communities? One of the community managers of a Slack Group (a closed community) asked this question and the replies were wild. I thought...

I’m Megan, and I run a small Slack community of UX designers working remotely. Lately, I’m feeling pretty concerned because engagement has dropped off. New designers join, introduce themselves once,...

I’m new to Jatra. I’m a solo founder building a SaaS. One of the goals I have for my SaaS is to build an active community of our users. We...

Hi all, I'm a marketing manager at an Australian SaaS company that builds HR software. We're planning to set up a community website to connect HR professionals, encourage knowledge sharing,...

We’re hiring our first Community Manager and want to get it right. This is a key role. We’re looking for someone who can build strong relationships, boost engagement, run online...

I'm planning to self-host a small community for AI developers. The idea is to start with an open-source platform to test the waters and validate early traction. Once things pick...

Retention is one of the biggest challenges in community building. Many platforms use gamification like badges, points, and leaderboards to keep members engaged. Have you added gamification to your community?...

If you were to pick your #1 tactic to ensure that your community is successful; what would it be? Of course, please explain why.

This question came up during a discussion with the owners of a large community that is planning to switch from Discord to Jatra. I thought it would be a great...

I run a D2C customer community with around 700 registered users, most of them are our customers. Right now, only 4-5 members post or engage daily, which feels a little...

Hi Team! We are looking to build out a strong member personals for a B2B SaaS community. We are few weeks away from official launch, so I thought I’d seek...

How do you write a mission statement for community that attracts the right type of people? Our marketing team is defining the ICP for our community and has tasked me...

Share your best tactic to ensure success of your online community and boost engagement? Do you focus only on high-value members and cater to their needs or there’s something else...

What are the top 3, most important KPIs that you should track as a community manager? I want to cut all the fluff and focus on just 3 performance indicators...

I have seen lots of articles mentioning the value of having an online community, but nobody clearly explains how to calculate the actual return on investment (ROI). Kaustubh mentioned on...