What KPIs or metrics do you track to measure user retention in your community? We’re building a SaaS community and leadership wants us to share retention numbers at the next...

Hi team! We are running into a real challenge with self-promotion in our community. Whenever a new member shares a promo post, we usually take it down within minutes and...

Hi team! I’ve been asked to design community badges for our platform. I first tried using ChatGPT and AI tools, but the results felt too generic 😕 . I’d love...

I’ve been reading a lot about hyper-personalization in the community management; and wanted to hear your perspective. The way I understand - hyper personalization is about using AI and analyzing...

Hey all! I’m new to community management. I’ve a background in IT but I’m leaning towards community building. I’d like to discuss how AI will affect community management and how...

I’ve been thinking a lot about community building these days and going into a rabbit hole about what makes a successful community. I’ve asked this question in other forums and...

Does the future belong to open, niche communities? One of the community managers of a Slack Group (a closed community) asked this question and the replies were wild. I thought...