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Changelog: Version: 2.3.2Published: Jul 9, 2025Jatra now automatically redirects you to the page you were previously viewing. This means, you don’t have to navigate or search to the page you were interested in. It’a a...
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@kaustubh-katdare • Jun 17, 2025Jun 17, 20251.9KHow to Build and Grow a WhatsApp Community : Beginner to Advanced
WhatsApp has about 3 billion monthly active users. It’s the default mode of online communication in countries like India, Brazil, Philippines and UAE. In this step-by-step guide, you will learn... -
@vjMhnBY • Jun 6, 2025Jun 6, 2025366
Can I manage an online community by myself as a founder?
I’m new to Jatra. I’m a solo founder building a SaaS. One of the goals I have for my SaaS is to build an active community of our users. We... -
@richard • Jun 17, 2025Jun 17, 2025495How to Build a Community Website?
Hi all, I'm a marketing manager at an Australian SaaS company that builds HR software. We're planning to set up a community website to connect HR professionals, encourage knowledge sharing,... -
@paulad • May 22, 2025May 22, 2025378What Qualities You Look for When Hiring a Great Community Manager?
We’re hiring our first Community Manager and want to get it right.This is a key role. We’re looking for someone who can build strong relationships, boost engagement, run online activities,... -
@VZIpnCq • May 25, 2025May 25, 2025479
Flarum or Discourse - Which is a Better Community Platform Overall?
I'm planning to self-host a small community for AI developers. The idea is to start with an open-source platform to test the waters and validate early traction. Once things pick... -
@iNatasha • May 6, 2025May 6, 2025405Does Gamification Improve Member Retention in Community?
Retention is one of the biggest challenges in community building. Many platforms use gamification like badges, points, and leaderboards to keep members engaged.Have you added gamification to your community? If... -
@paulad • May 2, 2025May 2, 2025357What's your #1 tactic to ensure success in community building?
If you were to pick your #1 tactic to ensure that your community is successful; what would it be? Of course, please explain why. -
@kaustubh-katdare • Apr 28, 2025Apr 28, 2025517What’s the ideal moderator‑to‑member ratio at different sizes?
This question came up during a discussion with the owners of a large community that is planning to switch from Discord to Jatra. I thought it would be a great... -
@qSyB9MR • Apr 27, 2025Apr 27, 2025306
Should we incentivize content creation for community growth? Is it worth it?
I run a D2C customer community with around 700 registered users, most of them are our customers. Right now, only 4-5 members post or engage daily, which feels a little... -
@butterfly-sara • Apr 25, 2025Apr 25, 2025422How do I map member personas for a B2B SaaS community?
Hi Team! We are looking to build out a strong member personals for a B2B SaaS community. We are few weeks away from official launch, so I thought I’d seek... -
@kaustubh-katdare • Apr 27, 2025Apr 27, 2025756Community Guidelines and Rules: How to Write Clear and Engaging Policies
Community guidelines and rules set clear expectations, protect members, and shape culture. This guide will show you how to define behavior standards, link them to your community’s mission, align them... -
@paulad • Apr 21, 2025Apr 21, 2025406How to write a community mission statement?
How do you write a mission statement for community that attracts the right type of people? Our marketing team is defining the ICP for our community and has tasked me... -
@kaustubh-katdare • Apr 20, 2025Apr 20, 2025497Minimum Viable Community: Build Small, Scale Big
TL;DR: A Minimum Viable Community (MVC) is the smallest group of engaged members you need to test and grow your community idea. This article explains what an MVC is, why... -
@aTfJ1zb • Apr 17, 2025Apr 17, 2025319
What's your best tactic for community success and engagement?
Share your best tactic to ensure success of your online community and boost engagement? Do you focus only on high-value members and cater to their needs or there’s something else... -
@kaustubh-katdare • Oct 15, 2025Oct 15, 20251.1KThe SPACES Model Explained: Proving Your Community's Value
TL;DR:SPACES breaks community impact into six business outcomes:SupportProductAcquisitionContributionEngagementSuccessChoose one primary and one secondary outcome for the next quarter.Track two or three laser‑focused KPIs for each; convert wins to dollars.A monthly,... -
@RDgl4Jx • Apr 21, 2025Apr 21, 2025418What are the top 3 most important KPIs to track community health?
What are the top 3, most important KPIs that you should track as a community manager? I want to cut all the fluff and focus on just 3 performance indicators... -
@RDgl4Jx • Apr 21, 2025Apr 21, 2025409How should I deal with trolls and negativity in my community?
Our community has grown fast over the last few months. While that’s exciting, it’s also brought challenges - especially dealing with trolls and rising negativity.The tricky part? Some of our... -
@bwNsCB7 • Apr 14, 2025Apr 14, 2025452
How to Calculate the ROI of Online Community?
I have seen lots of articles mentioning the value of having an online community, but nobody clearly explains how to calculate the actual return on investment (ROI). Kaustubh mentioned on... -
@kaustubh-katdare • May 6, 2025May 6, 2025845March / April 2025 Update - Quiz, SEO and More
At Jatra, we build features that help you offer enriching community experience to your members. Our team was busy optimising the platform, rolling out new features and helping our amazing...