Paula Derrenger
Champion@paulad Member
- Member since
- Joined
- Last active
- Active
- Member number
- Member #12
- Community Building
- Member Onboarding
- Community Moderation
- Community SEO
- Retention Tactics
- AI and Community
- Community Analytics
- Monetization
- Posts
- 28
- Replies
- 67
- Reactions
- 100
- Active days
- 11
Contributions
Last 12 months
16 contributions
- Active days
- 11
- Longest run
- 2 days
- Current run
- 0 days
Most active on Tuesdays.
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Replied #Community Discussions and QnA
The best way to handle duplicate questions or requests in your community?
We created an FAQ page and listed all the recurring questions. We encouraged users to search the forums before posting a new thread. It helped bring...
1 reaction -
Replied #Official Announcements
New Feature -> Jatra User Onboarding. Make New Members Feel At Home 👋
Love the idea of picking interests during onboarding.
1 reaction -
Replied #Official Announcements
Introducing Shop: Showcase What You Sell 🛍️
Congratulations @kaustubh-katdare and the entire team Jatra.
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Replied #Platform Updates and Releases
Jatra V. 3.7 # New Feature :: Hero Panels + Layout Update
Beautiful!
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Replied #Official Announcements
Introducing Hero Panels -> Multi-purpose Banners for Your Community
Love it. Do you have any plan to add auto-sliding panels?
1 reaction -
Replied #Platform Updates and Releases
Introducing "Resource" Post Type 🎉 : Share files, videos and links with your community
I think you should restrict guests from watching or downloading the resources for public channels.
1 reaction -
Replied #Official Announcements
Announcing Jatra Polls : The Most Beautiful Polling System You've Ever Seen
Finally. I remember our chat almost a year ago.
1 reaction -
Replied #Community Discussions and QnA
How should I deal with trolls and negativity in my community?
I simply send a link to the policy document and inform the trolls to adhere to it. It works 99% of the times. In some cases,...
1 reaction -
Replied #Platform Updates and Releases
New Feature :: Likes on Replies 😍
Thank you! Please turn it on for our community.
2 reactions -
Replied #Platform Updates and Releases
New Feature 🎉 :: Thread Watching and Smart Reply Notifications
Finally!! Thank you @kaustubh-katdare . Can't wait to try it out.
1 reaction -
Replied #Platform Updates and Releases
Jatra 3.0 :: XML Sitemap Relocated + Smart URL Inclusions (Action Required)
These are really exciting updates. Thank you. We had to introduce ?new=true in Google Search Console for it to recognize the sitemap. The traffic is already...
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Replied #Platform Updates and Releases
Jatra 3:0 :: Revamped Notification Feed + Smart Notifications
It’s honestly refreshing to see Jatra shipping meaningful updates so consistently. SEO improvements, a reworked notification system, better replies and mentions. These aren’t cosm...
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Replied #Platform Updates and Releases
Jatra 3.0 :: XML Sitemap Relocated + Smart URL Inclusions (Action Required)
I’ve requested an update to the sitemap location. My team will update it shortly. I can see the child sitemaps. Should we submit them individually?
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Replied #Official Announcements
Jatra Next :: Welcome to New Possibilities 🚀
Congratulations team! @kaustubh-katdare and team Jatra. Indeed a massive upgrade. Looking forward to the updates.
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Replied #Community Discussions and QnA
What is the main use of forums these days?
The main purpose of forums is to create a speace for people to express freely. Businesses create forum to provide a space for their customers to...
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Replied #Platform Updates and Releases
New Features : Post Scheduling for 'Article' Post Type and TimeZone Settings
Thank you for this, team Jatra! I hope quiz and announcements will receive post scheduling feature.
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Replied #Community Discussions and QnA
Community Vanity Metrics 🔥 - Pretend Growth Like a Boss
We are indeed spending money to convert visitors into members. Spent money on X but the ROI is poor. Vanity metrics keeps your management happy.
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Replied #Community Discussions and QnA
Does this community program only offer B2B-oriented pricing plans?
We switched from Discourse to Jatra when Jatra was very new. It didn't have 50% of the features it has now. But let me tell you-...
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Replied #Community Discussions and QnA
Looking for a Bettermode alternative - but less cluttered
Look no further. Jatra is the best alternative to Bettermode.
1 reaction -
Replied #Community Discussions and QnA
What's the best way to handle duplicate questions and requests in your community?
We get duplicates in our community quite often. We’ve created ready-made answer templates and paste them into the comments whenever a question is repeated. Not entirely...
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Replied #Learn Community Building
11 Solid Reasons Your Business Should Build an Online Community
The #1 reason a business should have a community because it's the only place where real people hang out and form a network. Businesses that understand...
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Replied #Community Discussions and QnA
Facebook Community Chats Shut Down - What's The Best Alternative?
My friends have migrated their communities from Facebook Groups to Discord, but those are all small and casual ones. I’m trying to convince the more serious...
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Replied #Learn Community Building
Why Community Building is Important for AI Startups
AI will push more people towards niche communities. Having a well managed, thriving community will be the only real advantage AI startups will have in near...
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Replied #Platform Updates and Releases
Broken Avatars on Community - Fixed
Thank you for the update.
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Replied #Community Discussions and QnA
Why Are Open, Niche Communities Becoming More Popular?
Great question, Kaustubh. I am not predicting the death of social media yet. However, it's true that it's full of shitty content. My LinkedIn feed is...
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Replied #Community Discussions and QnA
Can I sell digital products directly within my community?
I think integrating the product sales page within the community is an excellent idea. My community could promote our products through our community. I'll create a...
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Replied #Community Discussions and QnA
What Qualities You Look for When Hiring a Great Community Manager?
Thank you, Kaustubh! This is super helpful. I like the idea of asking candidates to draft a welcome post. It's a good test of clarity in...
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Replied #Community Discussions and QnA
Thoughts on using AI to build community content?
There's no escaping from AI. I can say 100% of our content is AI-processed. We build the outlines and themes with AI, feed it to AI...
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Replied #Community Discussions and QnA
How to Build an Inclusive Community: Key Principles & Tips
Love this thread! Totally agree; inclusion doesn't just happen by default. It needs to be baked in every part of the community experience. Here's a simple...
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Replied #Community Discussions and QnA
Does Gamification Improve Member Retention in Community?
Short answer: Yes, gamification can significantly improve member retention in community. The purpose of gamification is to tap into users' core motivations like recognition, achiev...
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Replied #Community Discussions and QnA
Is Discord a good choice for enterprise community?
Natasha - the choice of community platform depends on specific requirements of the community. Enterprise community platforms may have specific needs like choice of server location,...
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Replied #Community Discussions and QnA
What’s the difference between reactive and proactive moderation?
Hey Natasha! Welcome to Jatra. Reactive moderation is when you step in after a problem has already happened - like removing spam, warning a user, or...
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Replied #Community Discussions and QnA
Is it okay to rewrite thread titles for better SEO?
Thank you! This is really helpful.
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Replied #Learn Community Building
Surprise and Delight in Communities: 8 Budget-Friendly Ideas That Work
Thank you, Kaustubh. A lot of interesting activities to try. We've recently began "Member of the Month" and our members love it.
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Replied #Community Discussions and QnA
How to monetize WhatsApp community?
I once paid $99 for annual access to a WhatsApp community. Turned out to be a big mistake. My phone number was shared all over and...
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Replied #Community Discussions and QnA
What's a Realistic 1-Year Budget for SaaS Community (Tools, Staff, Events)?
Erin - I do the community budget allocation every year. Ours is a mid-size D2C brand community with about 15000 registered members. Here's a brief overview...
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Replied #Community Discussions and QnA
Is it okay to rewrite thread titles for better SEO?
Thank you, Kaustubh. I didn't for a moment think that updated title would offend the member.
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Replied #Learn Community Building
SEO for Online Communities: Ultimate Guide to Organic Growth
This article is goldmine of information about community growth. I gathered about 30 key content topics simply by looking at People Also Ask, Google Trends and...
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Replied #Learn Community Building
Minimum Viable Community: Build Small, Scale Big
This is a solid foundation on MVCs! I'd love to explore how to transition from an MVC to a scalable, sustainable community model. Topics like onboarding...
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Replied #Community Discussions and QnA
What's your best tactic for community success and engagement?
Interesting discussion. For me, it's the personalized direct message I send to the new community users. As owner, I have access to the registered member's email...
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Replied #Community Discussions and QnA
What is the first step of starting an online community?
That makes perfect sense. If you don't mind - What are your tips to define the purpose, goal and target audience for the community?
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Replied #Learn Community Building
Jatra - An Upvoty Alternative Integrated with Community
I think Jatra is the best Upvoty alternative. It's clean, intuitive and does the job. The community integration is the best part.
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Replied #Learn Community Building
The Ultimate Guide to Community Engagement and Retention in 2026
To boost the community engagement, build activities relatable to the members, motivate them and build trust. When engagement activities align with members interests, they participa...
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Replied #Learn Community Building
Guide: Get First 100 Community Members Quickly
Absolutely amazing article, Kaustubh! Thank you for writing this. We got our first 100 members from Reddit, simply by posting about our community and striking genuine...
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Replied #Community Discussions and QnA
Need help deciding between Facebook Group or Dedicated Platform to host our community
Excellent points, Rohit. Facebook Groups offer easy onboarding but lack organic growth and flexibility. Dedicated community platforms offer better control, SEO benefits and sustain...
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Replied #Learn Community Building
Closed Vs. Open Community: Let's Settle the Debate
Open communities are accessible to everyone while closed communities restrict the access. Open communities are great for organic user growth and activities, while closed communitie...
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Replied #Community Discussions and QnA
What are the different types of online communities?
There are to main types of communities: Open Communities and Closed Communities. Jatra is an open community, while Slack and Discord are closed communities. I'm a...
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Replied #Official Announcements
March / April 2025 Update - Quiz, SEO and More
Noticed that you have launched Quiz. How do we enable it on our community?
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Replied #Community Discussions and QnA
What is the difference between community building and management?
Community management is easier than community building. Each requires different set of skills. Community building requires ability to connect with people and marketing your vision...
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Replied #Learn Community Building
25 Proven Community Monetization Strategies: Going Beyond Paid Memberships
This is a fantastic list of community monetization methods. I've one more - 26. Virtual Currency Offering virtual currency to your community members is an excellent...
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Replied #Community Discussions and QnA
Why is Community Building Important for Startups in 2025?
I agree with your take, Kaustubh. I think we discussed this during our call. I used to focus only on product and sales. We thought we'd...
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Replied #Community Discussions and QnA
Should you block community access to LLMs and AI ChatBots?
No, you should not block LLMs and Chatbots from accessing your community. I've recently began learning about SEO and it seems to be a great way...
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Replied #Learn Community Building
21 Top Skills for Community Building and Engagement
I've requested Kaustubh to expand on the gamification. I guess his approach is different and he doesn't like leaderboards. I am learning about SEO and GEO...
1 reaction -
Replied #Learn Community Building
Jatra - A Powerful Discourse Alternative for Communities
I've been following Jatra’s journey since before its launch, and it's been amazing to see how far it has come. The flexible content types are an...
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Replied #Platform Updates and Releases
Public, Private and Restricted Channels on Jatra
Big shoutout to Jatra team for smashing it with channels! It's slick, well thought out and exactly what we were looking for. Top work! :)
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Replied #Community Discussions and QnA
Community Building is Easy - Dharmesh Shah
The best part of community building is that your competition cannot steal it from you.
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Replied #Community Discussions and QnA
Building Training for Community Builders
This is such a great initiative! I’ve been in community management for a few years, and I completely agree—practical, platform-specific training is something we really need...
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Replied #Community Discussions and QnA
Why is community building important?
Building a thriving online community feels a lot like planting a magical tree that never stops giving. When you bring people together, good things start to...
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Replied #Community Discussions and QnA
What does a community manager do all day, hour by hour?
I agree that community management job descriptions are vague. It's because community management involves an overlap of multiple duties and responsibilities. As a community professi...
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Replied #Community Discussions and QnA
Temporary Vs Permanent Ban: How to Decide?
This is very helpful, Kaustubh. The framework makes a lot of sense. I like the idea of escalating the actions and giving members a chance to...
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Replied #Community Discussions and QnA
Can you run a community on Slack?
Can you hammer a nail with a rock? The answer is yes, but when you have a hammer—a tool specifically designed for the task - you’ll...
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Replied #Community Discussions and QnA
What are the disadvantages of online communities?
There are always two sides of the coin. I have experienced a few disadvantages of virtual communities. Trolling and dealing with toxic behavior is definitely one...
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Replied #Community Discussions and QnA
What's the best forum software for SEO?
I think the best forum software for SEO is Jatra. It's been just a few weeks since I set my community on a subdomain and already...
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Replied #Community Discussions and QnA
How can I block AI bots from scraping our content?
I have added those tags. I however strongly think that AI chatbots, especially OpenAI and other similar bots do not respect these directives. Are there other...
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Replied #Community Discussions and QnA
What is the definition of a community?
Hi Angela! Great question—and a crucial one for anyone in community management. Here’s how I’d define a community: A community is a group of people who...
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Replied #Official Announcements
New SEO feature: Automatic follow and nofollow links in your content
Excellent. I didn't know about the follow and unfollow links. How will this handle links that regular users create to high-authority sites like news outlets or...
Activity by month
Busiest month: February 2026
Where Paula contributes
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#Community Discussions and QnA 66 · 69%
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#Learn Community Building 12 · 13%
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#Platform Updates and Releases 10 · 11%
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#Official Announcements 7 · 7%
Highlights
- Reactions per contribution
- 1.1
- Best answers
- 0
- Member for
- 2 years