Paula Derrenger

Paula Derrenger

Champion

@paulad Member

Member since
Joined
Last active
Active
Member number
Member #12
  • Community Building
  • Member Onboarding
  • Community Moderation
  • Community SEO
  • Retention Tactics
  • AI and Community
  • Community Analytics
  • Monetization
Posts
28
Replies
67
Reactions
100
Active days
11

Contributions

Last 12 months

16 contributions

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Active days
11
Longest run
2 days
Current run
0 days

Most active on Tuesdays.

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  1. #Community Discussions and QnA

    Temporary Vs Permanent Ban: How to Decide?

    6 reactions

  2. #Community Discussions and QnA

    How to get more members in WhatsApp community?

    5 reactions

  3. #Community Discussions and QnA

    Flarum or XenForo - Which Community Platform is Better?

    5 reactions

Recent contributions

  1. Replied #Community Discussions and QnA

    The best way to handle duplicate questions or requests in your community?

    We created an FAQ page and listed all the recurring questions. We encouraged users to search the forums before posting a new thread. It helped bring...

    1 reaction
  2. Replied #Official Announcements

    New Feature -> Jatra User Onboarding. Make New Members Feel At Home 👋

    Love the idea of picking interests during onboarding.

    1 reaction
  3. Replied #Official Announcements

    Introducing Shop: Showcase What You Sell 🛍️

    Congratulations @kaustubh-katdare and the entire team Jatra.

  4. Replied #Platform Updates and Releases

    Jatra V. 3.7 # New Feature :: Hero Panels + Layout Update

    Beautiful!

  5. Replied #Official Announcements

    Introducing Hero Panels -> Multi-purpose Banners for Your Community

    Love it. Do you have any plan to add auto-sliding panels?

    1 reaction
  6. Replied #Platform Updates and Releases

    Introducing "Resource" Post Type 🎉 : Share files, videos and links with your community

    I think you should restrict guests from watching or downloading the resources for public channels.

    1 reaction
  7. Replied #Official Announcements

    Announcing Jatra Polls : The Most Beautiful Polling System You've Ever Seen

    Finally. I remember our chat almost a year ago.

    1 reaction
  8. Replied #Community Discussions and QnA

    How should I deal with trolls and negativity in my community?

    I simply send a link to the policy document and inform the trolls to adhere to it. It works 99% of the times. In some cases,...

    1 reaction
  9. Replied #Platform Updates and Releases

    New Feature :: Likes on Replies 😍

    Thank you! Please turn it on for our community.

    2 reactions
  10. Replied #Platform Updates and Releases

    New Feature 🎉 :: Thread Watching and Smart Reply Notifications

    Finally!! Thank you @kaustubh-katdare . Can't wait to try it out.

    1 reaction
  11. Replied #Platform Updates and Releases

    Jatra 3.0 :: XML Sitemap Relocated + Smart URL Inclusions (Action Required)

    These are really exciting updates. Thank you. We had to introduce ?new=true in Google Search Console for it to recognize the sitemap. The traffic is already...

  12. Replied #Platform Updates and Releases

    Jatra 3:0 :: Revamped Notification Feed + Smart Notifications

    It’s honestly refreshing to see Jatra shipping meaningful updates so consistently. SEO improvements, a reworked notification system, better replies and mentions. These aren’t cosm...

  13. Replied #Platform Updates and Releases

    Jatra 3.0 :: XML Sitemap Relocated + Smart URL Inclusions (Action Required)

    I’ve requested an update to the sitemap location. My team will update it shortly. I can see the child sitemaps. Should we submit them individually?

  14. Replied #Official Announcements

    Jatra Next :: Welcome to New Possibilities 🚀

    Congratulations team! @kaustubh-katdare and team Jatra. Indeed a massive upgrade. Looking forward to the updates.

  15. Replied #Community Discussions and QnA

    What is the main use of forums these days?

    The main purpose of forums is to create a speace for people to express freely. Businesses create forum to provide a space for their customers to...

  16. Posted #Community Discussions and QnA

    Thoughts on Using WhatsApp for Professional Communities?

    I’d love to hear your thoughts on using WhatsApp as a community platform for building a professional community. I’ve recently joined a few WhatsApp based communities;...

    4 reactions 4 replies
  17. Posted #Community Discussions and QnA

    Anonymous or Real Identity - What Works Best for Online Communities?

    I’m launching a new community with my friend and debating whether we should allow members to stay anonymous or force them to use their real identity....

    3 reactions 3 replies
  18. Replied #Platform Updates and Releases

    New Features : Post Scheduling for 'Article' Post Type and TimeZone Settings

    Thank you for this, team Jatra! I hope quiz and announcements will receive post scheduling feature.

  19. Replied #Community Discussions and QnA

    Community Vanity Metrics 🔥 - Pretend Growth Like a Boss

    We are indeed spending money to convert visitors into members. Spent money on X but the ROI is poor. Vanity metrics keeps your management happy.

  20. Replied #Community Discussions and QnA

    Does this community program only offer B2B-oriented pricing plans?

    We switched from Discourse to Jatra when Jatra was very new. It didn't have 50% of the features it has now. But let me tell you-...

  21. Posted #Community Discussions and QnA

    Best way to promote your community?

    We use X and Instagram to promote our community. Our SEO traffic is growing gradually, but we have several KPIs to meet. I understand that organic...

    2 reactions 1 reply
  22. Replied #Community Discussions and QnA

    Looking for a Bettermode alternative - but less cluttered

    Look no further. Jatra is the best alternative to Bettermode.

    1 reaction
  23. Replied #Community Discussions and QnA

    What's the best way to handle duplicate questions and requests in your community?

    We get duplicates in our community quite often. We’ve created ready-made answer templates and paste them into the comments whenever a question is repeated. Not entirely...

  24. Replied #Learn Community Building

    11 Solid Reasons Your Business Should Build an Online Community

    The #1 reason a business should have a community because it's the only place where real people hang out and form a network. Businesses that understand...

  25. Replied #Community Discussions and QnA

    Facebook Community Chats Shut Down - What's The Best Alternative?

    My friends have migrated their communities from Facebook Groups to Discord, but those are all small and casual ones. I’m trying to convince the more serious...

  26. Posted #Community Discussions and QnA

    How do you manage self-promotion in your community?

    Hi team! We are running into a real challenge with self-promotion in our community. Whenever a new member shares a promo post, we usually take it...

    3 reactions 2 replies
  27. Replied #Learn Community Building

    Why Community Building is Important for AI Startups

    AI will push more people towards niche communities. Having a well managed, thriving community will be the only real advantage AI startups will have in near...

  28. Replied #Platform Updates and Releases

    Broken Avatars on Community - Fixed

    Thank you for the update.

  29. Replied #Community Discussions and QnA

    Why Are Open, Niche Communities Becoming More Popular?

    Great question, Kaustubh. I am not predicting the death of social media yet. However, it's true that it's full of shitty content. My LinkedIn feed is...

  30. Posted #Community Discussions and QnA

    What is the hardest thing about building a community?

    I’ve been thinking a lot about community building these days and going into a rabbit hole about what makes a successful community. I’ve asked this question...

    5 reactions 3 replies
  31. Replied #Community Discussions and QnA

    Can I sell digital products directly within my community?

    I think integrating the product sales page within the community is an excellent idea. My community could promote our products through our community. I'll create a...

  32. Posted #Community Discussions and QnA

    Can WordPress Be a Good Community Platform or Forums?

    I’m seeking opinions on using WordPress as a community/forum software along with a blog. I am helping my friend create a blog around self-care. We wish...

    3 reactions 3 replies
  33. Replied #Community Discussions and QnA

    What Qualities You Look for When Hiring a Great Community Manager?

    Thank you, Kaustubh! This is super helpful. I like the idea of asking candidates to draft a welcome post. It's a good test of clarity in...

  34. Posted #Community Discussions and QnA

    What Qualities You Look for When Hiring a Great Community Manager?

    We’re hiring our first Community Manager and want to get it right.This is a key role. We’re looking for someone who can build strong relationships, boost...

    2 reactions 2 replies
  35. Replied #Community Discussions and QnA

    Thoughts on using AI to build community content?

    There's no escaping from AI. I can say 100% of our content is AI-processed. We build the outlines and themes with AI, feed it to AI...

  36. Replied #Community Discussions and QnA

    How to Build an Inclusive Community: Key Principles & Tips

    Love this thread! Totally agree; inclusion doesn't just happen by default. It needs to be baked in every part of the community experience. Here's a simple...

  37. Replied #Community Discussions and QnA

    Does Gamification Improve Member Retention in Community?

    Short answer: Yes, gamification can significantly improve member retention in community. The purpose of gamification is to tap into users' core motivations like recognition, achiev...

  38. Replied #Community Discussions and QnA

    Is Discord a good choice for enterprise community?

    Natasha - the choice of community platform depends on specific requirements of the community. Enterprise community platforms may have specific needs like choice of server location,...

  39. Replied #Community Discussions and QnA

    What’s the difference between reactive and proactive moderation?

    Hey Natasha! Welcome to Jatra. Reactive moderation is when you step in after a problem has already happened - like removing spam, warning a user, or...

  40. Posted #Community Discussions and QnA

    What's your #1 tactic to ensure success in community building?

    If you were to pick your #1 tactic to ensure that your community is successful; what would it be? Of course, please explain why.

    4 reactions 2 replies
  41. Replied #Community Discussions and QnA

    Is it okay to rewrite thread titles for better SEO?

    Thank you! This is really helpful.

  42. Replied #Learn Community Building

    Surprise and Delight in Communities: 8 Budget-Friendly Ideas That Work

    Thank you, Kaustubh. A lot of interesting activities to try. We've recently began "Member of the Month" and our members love it.

  43. Replied #Community Discussions and QnA

    How to monetize WhatsApp community?

    I once paid $99 for annual access to a WhatsApp community. Turned out to be a big mistake. My phone number was shared all over and...

  44. Replied #Community Discussions and QnA

    What's a Realistic 1-Year Budget for SaaS Community (Tools, Staff, Events)?

    Erin - I do the community budget allocation every year. Ours is a mid-size D2C brand community with about 15000 registered members. Here's a brief overview...

  45. Posted #Community Discussions and QnA

    What are the main benefits of using an owned community platform?

    Quick question for my fellow community builders. When it comes to building a brand community, there are several options available. You can either build it on...

    2 reactions 1 reply
  46. Posted #Community Discussions and QnA

    XenForo Vs. Discourse - Which is Forum Software is Better?

    XenForo Vs. Discourse - which forum software is better to host a small community? I wish to know the main differences between these platforms. Also, how...

    2 reactions 3 replies
  47. Replied #Community Discussions and QnA

    Is it okay to rewrite thread titles for better SEO?

    Thank you, Kaustubh. I didn't for a moment think that updated title would offend the member.

  48. Posted #Community Discussions and QnA

    Is it okay to rewrite thread titles for better SEO?

    n our community, members often post discussions with titles like “Need help!” or “Quick question.” These aren’t very helpful for others browsing or searching later. So...

    3 reactions 5 replies
  49. Replied #Learn Community Building

    SEO for Online Communities: Ultimate Guide to Organic Growth

    This article is goldmine of information about community growth. I gathered about 30 key content topics simply by looking at People Also Ask, Google Trends and...

  50. Replied #Learn Community Building

    Minimum Viable Community: Build Small, Scale Big

    This is a solid foundation on MVCs! I'd love to explore how to transition from an MVC to a scalable, sustainable community model. Topics like onboarding...

  51. Posted #Community Discussions and QnA

    How to write a community mission statement?

    How do you write a mission statement for community that attracts the right type of people? Our marketing team is defining the ICP for our community...

    2 reactions 2 replies
  52. Posted #Community Discussions and QnA

    How to create a community content calendar?

    Hi! I’m looking to create a community content calendar. Right now, the content I create is random and I choose topics based on the current trends....

    3 reactions 3 replies
  53. Replied #Community Discussions and QnA

    What's your best tactic for community success and engagement?

    Interesting discussion. For me, it's the personalized direct message I send to the new community users. As owner, I have access to the registered member's email...

  54. Replied #Community Discussions and QnA

    What is the first step of starting an online community?

    That makes perfect sense. If you don't mind - What are your tips to define the purpose, goal and target audience for the community?

  55. Posted #Community Discussions and QnA

    What is the first step of starting an online community?

    The hardest part of the community building journey is the first step. I’m thinking of starting a new online community, but not sure where to begin....

    3 reactions 3 replies
  56. Replied #Learn Community Building

    Jatra - An Upvoty Alternative Integrated with Community

    I think Jatra is the best Upvoty alternative. It's clean, intuitive and does the job. The community integration is the best part.

  57. Replied #Learn Community Building

    The Ultimate Guide to Community Engagement and Retention in 2026

    To boost the community engagement, build activities relatable to the members, motivate them and build trust. When engagement activities align with members interests, they participa...

  58. Posted #Community Discussions and QnA

    Will AI Replace Community Manager Jobs?

    I was chatting with a colleague the other day about how AI is creeping into almost every part of our work. No one I know writes...

    3 reactions 3 replies
  59. Replied #Learn Community Building

    Guide: Get First 100 Community Members Quickly

    Absolutely amazing article, Kaustubh! Thank you for writing this. We got our first 100 members from Reddit, simply by posting about our community and striking genuine...

  60. Replied #Community Discussions and QnA

    Need help deciding between Facebook Group or Dedicated Platform to host our community

    Excellent points, Rohit. Facebook Groups offer easy onboarding but lack organic growth and flexibility. Dedicated community platforms offer better control, SEO benefits and sustain...

  61. Replied #Learn Community Building

    Closed Vs. Open Community: Let's Settle the Debate

    Open communities are accessible to everyone while closed communities restrict the access. Open communities are great for organic user growth and activities, while closed communitie...

  62. Replied #Community Discussions and QnA

    What are the different types of online communities?

    There are to main types of communities: Open Communities and Closed Communities. Jatra is an open community, while Slack and Discord are closed communities. I'm a...

  63. Replied #Official Announcements

    March / April 2025 Update - Quiz, SEO and More

    Noticed that you have launched Quiz. How do we enable it on our community?

  64. Replied #Community Discussions and QnA

    What is the difference between community building and management?

    Community management is easier than community building. Each requires different set of skills. Community building requires ability to connect with people and marketing your vision...

  65. Replied #Learn Community Building

    25 Proven Community Monetization Strategies: Going Beyond Paid Memberships

    This is a fantastic list of community monetization methods. I've one more - 26. Virtual Currency Offering virtual currency to your community members is an excellent...

  66. Posted #Community Discussions and QnA

    Should your community have a casual chat or off-topic discussion channel?

    Curious to hear thoughts on adding an off-topic, casual chat channel in your community. Do you think it helps improve engagement and conversations among community members?I...

    2 reactions 1 reply

Activity by month

November 2025: 1 post, 0 replies N December 2025: 0 posts, 1 reply D January 2026: 0 posts, 0 replies J February 2026: 0 posts, 4 replies F March 2026: 0 posts, 3 replies M April 2026: 0 posts, 0 replies A May 2026: 0 posts, 2 replies M June 2026: 0 posts, 0 replies J July 2026: 0 posts, 1 reply J August 2026: 0 posts, 1 reply A September 2026: 0 posts, 3 replies S October 2026: 0 posts, 0 replies O

Busiest month: February 2026

Where Paula contributes

  1. #Community Discussions and QnA 66 · 69%
  2. #Learn Community Building 12 · 13%
  3. #Platform Updates and Releases 10 · 11%
  4. #Official Announcements 7 · 7%

Highlights

Reactions per contribution
1.1
Best answers
0
Member for
2 years