Paula Derrenger

Thoughts on Using WhatsApp for Professional Communities?

I’d love to hear your thoughts on using WhatsApp as a community platform for building a professional community. I’ve recently joined a...

#Platform Updates 4 months ago

Anonymous or Real Identity - What Works Best for Online Communities?

I’m launching a new community with my friend and debating whether we should allow members to stay anonymous or force them to...

New Features : Post Scheduling for 'Article' Post Type and TimeZone Settings

Thank you for this, team Jatra! I hope quiz and announcements will receive post scheduling feature.

Community Vanity Metrics 🔥 - Pretend Growth Like a Boss

We are indeed spending money to convert visitors into members. Spent money on X but the ROI is poor. Vanity metrics keeps...

Does this community program only offer B2B-oriented pricing plans?

We switched from Discourse to Jatra when Jatra was very new. It didn't have 50% of the features it has now. But...

Best way to promote your community?

We use X and Instagram to promote our community. Our SEO traffic is growing gradually, but we have several KPIs to meet....

Looking for a Bettermode alternative - but less cluttered

Look no further. Jatra is the best alternative to Bettermode.

#Community 101 5 months ago

What's the best way to handle duplicate questions and requests in your community?

We get duplicates in our community quite often. We’ve created ready-made answer templates and paste them into the comments whenever a question...

#Feedback 5 months ago

Listicle Post Type: Thoughts?

Upvoted. I don't have an immediate use-case for this; but I can see the value it can create in the longer run.

11 Solid Reasons Your Business Should Build an Online Community

The #1 reason a business should have a community because it's the only place where real people hang out and form a...

#Discussions 5 months ago

Facebook Community Chats Shut Down - What's The Best Alternative?

My friends have migrated their communities from Facebook Groups to Discord, but those are all small and casual ones. I’m trying to...

#Discussions 5 months ago

How do you manage self-promotion in your community?

Hi team! We are running into a real challenge with self-promotion in our community. Whenever a new member shares a promo post,...

#Community 101 6 months ago

Why Community Building is Important for AI Startups

AI will push more people towards niche communities. Having a well managed, thriving community will be the only real advantage AI startups...

#Platform Updates 7 months ago

Broken Avatars on Community - Fixed

Thank you for the update.

#Discussions 7 months ago

Why Are Open, Niche Communities Becoming More Popular?

Great question, Kaustubh. I am not predicting the death of social media yet. However, it's true that it's full of shitty content....

#Discussions 7 months ago

What is the hardest thing about building a community?

I’ve been thinking a lot about community building these days and going into a rabbit hole about what makes a successful community....

#Feedback 8 months ago

Product Pages within Community

I’d like to request product promotion pages within the main feed. Kaustubh mentioned about the ability to add product pages automatically within...

#Discussions 8 months ago

Can I sell digital products directly within my community?

I think integrating the product sales page within the community is an excellent idea. My community could promote our products through our...

#Discussions 8 months ago

Can WordPress Be a Good Community Platform or Forums?

I’m seeking opinions on using WordPress as a community/forum software along with a blog. I am helping my friend create a blog...

What Qualities You Look for When Hiring a Great Community Manager?

Thank you, Kaustubh! This is super helpful. I like the idea of asking candidates to draft a welcome post. It's a good...

What Qualities You Look for When Hiring a Great Community Manager?

We’re hiring our first Community Manager and want to get it right.This is a key role. We’re looking for someone who can...

Thoughts on using AI to build community content?

There's no escaping from AI. I can say 100% of our content is AI-processed. We build the outlines and themes with AI,...

How to Build an Inclusive Community: Key Principles & Tips

Love this thread! Totally agree; inclusion doesn't just happen by default. It needs to be baked in every part of the community...

Does Gamification Improve Member Retention in Community?

Short answer: Yes, gamification can significantly improve member retention in community. The purpose of gamification is to tap into users' core motivations...

Is Discord a good choice for enterprise community?

Natasha - the choice of community platform depends on specific requirements of the community. Enterprise community platforms may have specific needs like...

What’s the difference between reactive and proactive moderation?

Hey Natasha! Welcome to Jatra. Reactive moderation is when you step in after a problem has already happened - like removing spam,...

What's your #1 tactic to ensure success in community building?

If you were to pick your #1 tactic to ensure that your community is successful; what would it be? Of course, please...

#Community 101 10 months ago

Is it okay to rewrite thread titles for better SEO?

Thank you! This is really helpful.

Surprise and Delight in Communities: 8 Budget-Friendly Ideas That Work

Thank you, Kaustubh. A lot of interesting activities to try. We've recently began "Member of the Month" and our members love it.

How to monetize WhatsApp community?

I once paid $99 for annual access to a WhatsApp community. Turned out to be a big mistake. My phone number was...

What's a Realistic 1-Year Budget for SaaS Community (Tools, Staff, Events)?

Erin - I do the community budget allocation every year. Ours is a mid-size D2C brand community with about 15000 registered members....

What are the main benefits of using an owned community platform?

Quick question for my fellow community builders. When it comes to building a brand community, there are several options available. You can...

XenForo Vs. Discourse - Which is Forum Software is Better?

XenForo Vs. Discourse - which forum software is better to host a small community? I wish to know the main differences between...

Is it okay to rewrite thread titles for better SEO?

Thank you, Kaustubh. I didn't for a moment think that updated title would offend the member.

#Community 101 10 months ago

Is it okay to rewrite thread titles for better SEO?

n our community, members often post discussions with titles like “Need help!” or “Quick question.” These aren’t very helpful for others browsing...

SEO for Online Communities: Ultimate Guide to Organic Growth

This article is goldmine of information about community growth. I gathered about 30 key content topics simply by looking at People Also...

#Community 101 10 months ago

Minimum Viable Community: Build Small, Scale Big

This is a solid foundation on MVCs! I'd love to explore how to transition from an MVC to a scalable, sustainable community...

How to write a community mission statement?

How do you write a mission statement for community that attracts the right type of people? Our marketing team is defining the...

#Feedback 10 months ago

Feedback Request: Ability to Edit Robots.txt from Settings Panel?

I have no clue what robots.txt does. Do you think community admins should have access to editing it?

How to create a community content calendar?

Hi! I’m looking to create a community content calendar. Right now, the content I create is random and I choose topics based...

What's your best tactic for community success and engagement?

Interesting discussion. For me, it's the personalized direct message I send to the new community users. As owner, I have access to...

What is the first step of starting an online community?

That makes perfect sense. If you don't mind - What are your tips to define the purpose, goal and target audience for...

What is the first step of starting an online community?

The hardest part of the community building journey is the first step. I’m thinking of starting a new online community, but not...

Jatra - An Upvoty Alternative Integrated with Community

I think Jatra is the best Upvoty alternative. It's clean, intuitive and does the job. The community integration is the best part.

The Ultimate Guide to Community Engagement and Retention in 2025

To boost the community engagement, build activities relatable to the members, motivate them and build trust. When engagement activities align with members...

Will AI Replace Community Manager Jobs?

I was chatting with a colleague the other day about how AI is creeping into almost every part of our work. No...

Guide: Get First 100 Community Members Quickly

Absolutely amazing article, Kaustubh! Thank you for writing this. We got our first 100 members from Reddit, simply by posting about our...

Need help deciding between Facebook Group or Dedicated Platform to host our community

Excellent points, Rohit. Facebook Groups offer easy onboarding but lack organic growth and flexibility. Dedicated community platforms offer better control, SEO...

Closed Vs. Open Community: Let's Settle the Debate

Open communities are accessible to everyone while closed communities restrict the access. Open communities are great for organic user growth and activities,...

#Announcements 11 months ago

What are the different types of online communities?

There are to main types of communities: Open Communities and Closed Communities. Jatra is an open community, while Slack and Discord are...

March / April 2025 Update - Quiz, SEO and More

Noticed that you have launched Quiz. How do we enable it on our community?

What is the difference between community building and management?

Community management is easier than community building. Each requires different set of skills. Community building requires ability to connect with people and...

Make Money with Your Community : 25 Smart Monetization Strategies

This is a fantastic list of community monetization methods. I've one more - 26. Virtual Currency Offering virtual currency to your community...

Should your community have a casual chat or off-topic discussion channel?

Curious to hear thoughts on adding an off-topic, casual chat channel in your community. Do you think it helps improve engagement and...

Why is Community Building Important for Startups in 2025?

I agree with your take, Kaustubh. I think we discussed this during our call. I used to focus only on product and...

Should you block community access to LLMs and AI ChatBots?

No, you should not block LLMs and Chatbots from accessing your community. I've recently began learning about SEO and it seems to...

21 Top Skills for Community Building and Engagement

I've requested Kaustubh to expand on the gamification. I guess his approach is different and he doesn't like leaderboards. I am learning...